Today, more than 80 associates in ten countries drive contact center excellence using the COPC® Performance Management System.

Press Releases

18 Aug 2011

COPC Inc. Expands COPC® Global Training

18 Apr 2011

COPC Inc., the Leader in Global Benchmarking, Announced Today the Results of Its First Annual Benchmarking Study of the Healthcare Industry

12 Jan 2011

COPC Inc. Expands Healthcare Practice

06 Jan 2011

Gena Speakmon, MS joins COPC Inc. as an Associate Consultant

16 Nov 2010

COPC Inc. Announces Addition of Chris Seventko as COPC Senior Consultant

11 Oct 2010

Excelior Confirms its Commitment to Operational Excellence through the COPC-2000® CSP Standard Certification Process

06 Sep 2010

COPC Asia Pacific Inc. Announces Addition of Jim Griffin to Consulting Staff in the Philippines

03 Aug 2010

COPC Inc. Announces New COPC® User Group for the Philippines

29 Jul 2010

COPC Inc. Announces New Career Opportunities for Quality Process Outsourcing (QPO)

26 Jul 2010

COPC Inc. Announces Addition of Annie Gwin to Consulting Staff

19 Jul 2010

COPC Inc. Announces Addition of Jacqueline Parkes to Consulting Staff