Today, more than 80 associates in ten countries drive contact center excellence using the COPC® Performance Management System.

Press Releases

08 Jun 2010

COPC Inc. Launches Quality Process Outsourcing (QPO) Service Offering

01 Jun 2010

COPC Inc. Recertifies Microsoft North American Customer Service to VMO Certification

26 May 2010

COPC Inc. Recertifies Microsoft Global Outsourcing to VMO 'Block Certification'

08 Feb 2010

COPC Inc. Releases Enhanced Versions of Its Global Standards

20 Jan 2010

Ian Aitchison Promoted to Lead Asia Pacific Operations

08 May 2009

COPC Inc. Benchmarking Article Chosen as Editor's Pick

29 Apr 2009

COPC Inc. Certifies CSC's Contact Center Solutions Center of Excellence

20 Apr 2009

COPC Inc. and SOCAP International Unveil First Ever Multi-Industry Benchmarking Data

31 Mar 2009

COPC Inc. Expands Customer Service Provider
Best Practices for 2009

19 Mar 2009

COPC Inc. Named Benchmarking Partner by CCPF

02 Mar 2009

COPC Inc. Webinar Presentation and Q&A Responses Now Available Online