COPC Inc. maintains representatives in 9 countries worldwide including Argentina, Australia, Brazil, Canada, India, Japan, Singapore, the United Kingdom and the United States.
Training
Online or in the classroom. Training delivered the way you want it.
Based on the COPC® Family of Standards, our comprehensive training programs are designed to instill proven best practices in service operations environments. With our newest online option, we provide training the way you want it, any time you want it. Courses are available for Customer Service Providers (CSP), buyers of outsourced CSP services where vendor management is critical, as well as Six Sigma and Performance Improvement segments. COPC Inc. training weaves your company's own data into solid operational theories, proven best practices and practical, real-world examples that drive the bottom line. COPC® Global Training is the most valuable contact center–specific training in the industry, with a full range of online programs to complement our classroom and on-site offerings.
For more information or to review our course schedule, visit our Training section.