“You feel comfortable living in the COPC environment. I cannot imagine our company living without the COPC standard.”
Adel Danish
- Xceed
“We've used them in different ways beyond the standard and certification. We've used COPC to help us improve our business beyond those services as well.”
Scott Lawson
- General Motors
“Our organization has benefited significantly through the training that COPC offers, specifically for customer service providers.”
John Ginn
- Microsoft
“I think that the beauty of the COPC Family of Standards is it’s completely country-independent, language-independent, it’s all about the process.”
Ed Benack
- Monster.com
Cross Country Automotive Services
Certification Applied
4.0
September 2006
Sault Ste. Marie, Ontario & Tucson, Arizona
http://www.crosscountry-auto.com
Cross Country Automotive Services is a leading provider of integrated vehicle and driver programs in North America. It serves the Automotive, Insurance, and Diversified markets, enabled by its world-class service provider network and contact center resources. Why should you work with Cross Country? Because of its passion in serving customers, Cross Country continually innovates to improve quality, and understands how to help build customer loyalty
Service Types:
- Inbound Customer Contact Center Services