“You feel comfortable living in the COPC environment. I cannot imagine our company living without the COPC standard.”
Adel Danish
- Xceed
“We've used them in different ways beyond the standard and certification. We've used COPC to help us improve our business beyond those services as well.”
Scott Lawson
- General Motors
“Our organization has benefited significantly through the training that COPC offers, specifically for customer service providers.”
John Ginn
- Microsoft
“I think that the beauty of the COPC Family of Standards is it’s completely country-independent, language-independent, it’s all about the process.”
Ed Benack
- Monster.com
Genpact Insurance CoE
Life and LTC New Business
Certified
4.0
July 2006
Gurgaon, India
http:/www.genpact.com
Genpact (formerly GE Capital International Services) is a pioneer and market leader in the Business Services and Technology Solutions industry. Genpact has a Global workforce of over 19,000 employees & has delivery centers located in India, China, Hungary, Mexico and Romania. Genpact provides a wide range of business-process services and technology solutions including Finance & Accounting, Customer Service, Collections, Document Management, Managed IT Services, Software, Analytics, Content Solutions, and Supply Chain Management.
Service Types:
- Business Process Outsourcing (BPO)