Bell Mobility

Customer Service Centers

Using the Framework

Toronto, Ontario & Montreal Quebec, Canada

http://www.bellmobility.com

Bell Mobility, a division of Bell Canada, is the leading wireless carrier in Canada. Bell Mobility provides a complete range of innovative wireless communications solutions: PCS and cellular, Web-browsing and data, two-way messaging, paging and airline passenger communications services. As part of its commitment to continue to deliver superior customer value, unrivalled reliability and quality to meet the needs of Canadians, Bell Mobility is pursuing COPC certification. Both Montréal and Toronto Customer Service Centers manage their customer interactions using web based and voice channel state of the art technologies.