“You feel comfortable living in the COPC environment. I cannot imagine our company living without the COPC standard.”

Adel Danish
- Xceed

“We've used them in different ways beyond the standard and certification. We've used COPC to help us improve our business beyond those services as well.”

Scott Lawson
- General Motors

“Our organization has benefited significantly through the training that COPC offers, specifically for customer service providers.”

John Ginn
- Microsoft

“I think that the beauty of the COPC Family of Standards is it’s completely country-independent, language-independent, it’s all about the process.”

Ed Benack
- Monster.com

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Genesys Conferencing

Using the Framework

Reston, Virginia; Denver, Colorado; Croydon, England; Melbourne, Australia

http://www.genesys.com/

As the world's leading conferencing specialist, Genesys Conferencing offers the industry's most advanced and comprehensive portfolio of virtual communication and collaboration services. Genesys serves the world's largest international customer base with offices established in 20 countries throughout North America, Europe and Asia Pacific.