“You feel comfortable living in the COPC environment. I cannot imagine our company living without the COPC standard.”

Adel Danish
- Xceed

“We've used them in different ways beyond the standard and certification. We've used COPC to help us improve our business beyond those services as well.”

Scott Lawson
- General Motors

“Our organization has benefited significantly through the training that COPC offers, specifically for customer service providers.”

John Ginn
- Microsoft

“I think that the beauty of the COPC Family of Standards is it’s completely country-independent, language-independent, it’s all about the process.”

Ed Benack
- Monster.com

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Minacs Worldwide, Inc.

Tier 1

Recertified
4.0
June 2007

Peterborough, Ontario, Canada

http://www.minacs.com/

Minacs provides customized business process outsourcing (BPO) solutions focused on three core areas of capability: contact center solutions, integrated marketing services and back office administration. Minacs combines its expertise in these areas to improve revenue, customer service and operating margin for our clients. With more than 5,000 employees operating from locations in Canada, the United States and Europe, Minacs partners with clients in the automotive, financial services, telecom and technology, public sector and consumer products industries.

Service Types:

  • Technical Support