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COPC® Training Worldwide Training Calendar
Key Topics
and Benefits
Attendee
Reviews
U.S. Calendar
Other Regions
Calendar
All Public Training Classes
COPC® Implementing Lean Six Sigma in Call Centers
COPC® Global Best Practices for Vendor Management and Outsourcing (VMO)
COPC® Global Best Practices for Customer Service Providers (CSP)
July 2008
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5
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7
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9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
COPC® Implementing Lean Six Sigma in Call Centers
Tokyo, Japan
22 Jul 2008 - 25 Jul 2008
For more information, contact
Nemoto Naoki
August 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
COPC® Global Best Practices for Customer Service Providers (CSP)
Tokyo, Japan
04 Aug 2008 - 08 Aug 2008
For more information, contact
Nemoto Naoki
August 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
COPC® Global Best Practices for Customer Service Providers (CSP)
Tokyo, Japan
11 Aug 2008 - 15 Aug 2008
For more information, contact
Nemoto Naoki
August 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
COPC® Global Best Practices for Vendor Management and Outsourcing (VMO)
Tokyo, Japan
18 Aug 2008 - 22 Aug 2008
For more information, contact
Nemoto Naoki
August 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
COPC® Global Best Practices for Customer Service Providers (CSP)
Tokyo, Japan
25 Aug 2008 - 29 Aug 2008
For more information, contact
Nemoto Naoki
September 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
COPC® Global Best Practices for Customer Service Providers (CSP)
Tokyo, Japan
08 Sep 2008 - 12 Sep 2008
For more information, contact
Nemoto Naoki
September 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
COPC® Global Best Practices for Customer Service Providers (CSP)
Singapore
15 Sep 2008 - 19 Sep 2008
For more information, contact
Ng Lay-Pheng
September 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
COPC® Global Best Practices for Customer Service Providers (CSP)
Austin, Texas
22 Sep 2008 - 26 Sep 2008
For more information, contact
Kathy James
Register Online!
October 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
COPC® Global Best Practices for Customer Service Providers (CSP)
Tokyo, Japan
06 Oct 2008 - 10 Oct 2008
For more information, contact
Nemoto Naoki
October 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
COPC® Implementing Lean Six Sigma in Call Centers
Singapore
06 Oct 2008 - 9 Oct 2008
For more information, contact
Ng Lay-Pheng
October 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
COPC® Implementing Lean Six Sigma in Call Centers
Tokyo, Japan
14 Oct 2008 - 17 Oct 2008
For more information, contact
Nemoto Naoki
October 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
COPC® Implementing Lean Six Sigma in Call Centers
Boston, Massachusetts
14 Oct 2008 - 17 Oct 2008
For more information, contact
Kathy James
Register Online!
October 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
COPC® Global Best Practices for Vendor Management and Outsourcing (VMO)
Austin, Texas
20 Oct 2008 - 24 Oct 2008
For more information, contact
Kathy James
Register Online!
November 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
COPC® Global Best Practices for Customer Service Providers (CSP)
Tokyo, Japan
10 Nov 2008 - 14 Nov 2008
For more information, contact
Nemoto Naoki
November 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
COPC® Global Best Practices for Vendor Management and Outsourcing (VMO)
Singapore
10 Nov 2008 - 14 Nov 2008
For more information, contact
Ng Lay-Pheng
November 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
COPC® Global Best Practices for Vendor Management and Outsourcing (VMO)
Tokyo, Japan
17 Nov 2008 - 21 Nov 2008
For more information, contact
Nemoto Naoki
December 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
COPC® Global Best Practices for Customer Service Providers (CSP)
Bangalore, India
01 Dec 2008 - 05 Dec 2008
For more information, contact
Diksha Seth
December 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
COPC® Global Best Practices for Customer Service Providers (CSP)
Tokyo, Japan
01 Dec 2008 - 05 Dec 2008
For more information, contact
Nemoto Naoki
December 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
COPC® Global Best Practices for Customer Service Providers (CSP)
Mumbai, India
15 Dec 2008 - 19 Dec 2008
For more information, contact
Diksha Seth
December 2008
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
COPC® Global Best Practices for Customer Service Providers (CSP)
Tokyo, Japan
15 Dec 2008 - 19 Dec 2008
For more information, contact
Nemoto Naoki
November 2009
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
COPC® Global Best Practices for Customer Service Providers (CSP)
Melbourne, Australia
14 Nov 2009 - 15 Nov 2009
For more information, contact
Testing Class - Not Active Class
Register Online!
December 2009
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
COPC® Global Best Practices for Customer Service Providers (CSP)
Singapore
14 Dec 2009 - 14 Dec 2009
For more information, contact
Testing Class - Not Active Class
Booking Form
Register Online!
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