Welcome to the COPC Inc. Private Library!

We have updated the password to the private library. If you did not receive this information by email or are having difficulties accessing the Private Library, contact Karen Colvin at kcolvin@copc.com.

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As a reminder, here are the current COPC Inc. designations:
  • Certified COPC Implementation Leader
    • based on the COPC CX Standard, Rel. 6.0 or
    • COPC® Upskill Training to the CX Standard
  • COPC CSP Registered Coordinator 5.2
    • your status is current through September 30. Consider taking Upskill training
  • COPC VMO Registered Coordinator
    • based on COPC VMO Standard, Rel. 5.0 – 5.2

If you do not hold one of these designations, consider taking one of the following classes:

  • COPC® Upskill Training to the CX Standard--for any COPC CSP Registered Coordinator 5.2
  • COPC® Best Practices for CX Operations –for any call center or customer experience professional
  • COPC® Registered Coordinator Training for VMOs–for any vendor management professional

Learn more about our training classes.