At COPC Inc., we work with hundreds of companies across the world in various industries to help improve their customer experience operations. Understanding the needs of your market, we work with you to address pain points unique to your customer base and implement solutions to deliver the experience your customers expect.

See below to read about the industries we have worked in and examples of companies we have helped.

Telecommunications

Keeping Your Customers Satisfied to Avoid Churn

 

Technology

Changing Your Customer Experience Operations
to Improve Issue Resolution

 

Healthcare

Guiding Your Organization Through Operational Change

 

Travel

Meeting Customer Expectations in Any Channel

 

Retail

Creating Advocates for Your Brand Through Improved CX Operations

 

Financial Services

Adapting Your Customer Experience Operations
to Address Complex Transactions

 

Outsourced Service Providers (OSPs)

Helping You Better Serve Your Clients’ Customers