We provide consulting, training and certification to help companies boost performance and improve the customer experience.
See how a telecom provider improved customer satisfaction and issue resolution, and reduced incoming call volume.
Learn how Groupon saved millions in costs, reduced risk, and provided a consistent customer experience by working with COPC Inc.
The COPC CX Standard is a performance management system for call centers and customer experience operations. Download the Standard today.
Listen to Ian Aitchison, CEO, Asia Pacific, discuss how COPC Inc. helps companies in Australia make better decisions about their customer experience operations. Ian was interviewed by Alan Kohler for…
Featured Event: February 6 – 8, 2017 Customer Response Summit Las Vegas COPC Inc. will be participating at the the Customer Response Summit, an exclusive three-day event for customer experience executives hosted…
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