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October 16, 2023
Navigating Generational Differences in the Workplace
During the Execs In The Know Customer Response Summit in Nashville, we reviewed the generational differences in the current frontline...
December 9, 2019
COPC Inc. China User Group Annual Meeting
On November 8, 2019, the COPC China User Group Meeting was successfully held in Shanghai. The meeting was hosted by...
June 11, 2019
COPC Inc. Shanghai Client Seminar a Huge Success
The second stop of the 2019 COPC Inc. seminar series in China brought us to Shanghai. This seminar took place...
May 2, 2019
COPC Inc. Welcomes Clients to Beijing for China’s First Seminar in 2019 Series
COPC Inc.’s first China client seminar of 2019 was held on April 12 in Beijing, attracting participants from various industries...
February 22, 2019
Importance of Community
Despite the fact that virtually every organization in existence has an entire department dedicated to customer care, the global community...
December 1, 2016
Attend our Travel Industry Webinar on December 6th
Learn about the Customer Experience in Travel and Hospitality COPC Inc. and Execs In The Know have teamed up to...
August 10, 2016
COPC Inc. Global Events Calendar
Featured Event: September 15, Fairfield, CT COPC Inc. will be hosting a Customer Journey Mapping Workshop – From Theory to...
April 14, 2016
COPC Inc. Global Events Calendar
This global events calendar provides you an overview of where you can find COPC Inc. at customer experience events throughout...
January 3, 2016
COPC Inc. Partners with Execs In The Know to Examine the Multichannel Customer Experience
COPC Inc. is partnering with Execs In The Know, a global network of customer management professionals, to conduct the fourth...