Category: Events

The COPC Blog

Navigating Generational Differences in the Workplace 

October 16, 2023

Navigating Generational Differences in the Workplace 

By: Teal Benson

During the Execs In The Know Customer Response Summit in Nashville, we reviewed the generational differences in the current frontline...
COPC Inc. China User Group Annual Meeting

December 9, 2019

COPC Inc. China User Group Annual Meeting

By: Dorothy Cheng

On November 8, 2019, the COPC China User Group Meeting was successfully held in Shanghai. The meeting was hosted by...
COPC Inc. Shanghai Client Seminar a Huge Success

June 11, 2019

COPC Inc. Shanghai Client Seminar a Huge Success

By: Dorothy Cheng

The second stop of the 2019 COPC Inc. seminar series in China brought us to Shanghai. This seminar took place...
COPC Inc. Welcomes Clients to Beijing for China’s First Seminar in 2019 Series

May 2, 2019

COPC Inc. Welcomes Clients to Beijing for China’s First Seminar in 2019 Series

By: Dorothy Cheng

COPC Inc.’s first China client seminar of 2019 was held on April 12 in Beijing, attracting participants from various industries...
Importance of Community

February 22, 2019

Importance of Community

By: Kyle Kennedy

Despite the fact that virtually every organization in existence has an entire department dedicated to customer care, the global community...
Attend our Travel Industry Webinar on December 6th

December 1, 2016

Attend our Travel Industry Webinar on December 6th

By: Jim Von Seggern

Learn about the Customer Experience in Travel and Hospitality COPC Inc. and Execs In The Know have teamed up to...
COPC Inc. Global Events Calendar

August 10, 2016

COPC Inc. Global Events Calendar

By: Lezli Harrell

Featured Event: September 15,  Fairfield, CT COPC Inc. will be hosting a Customer Journey Mapping Workshop – From Theory to...
COPC Inc. Global Events Calendar

April 14, 2016

COPC Inc. Global Events Calendar

By: Lezli Harrell

This global events calendar provides you an overview of where you can find COPC Inc. at customer experience events throughout...
COPC Inc. Partners with Execs In The Know to Examine the Multichannel Customer Experience

January 3, 2016

COPC Inc. Partners with Execs In The Know to Examine the Multichannel Customer Experience

By: Kyle Kennedy

COPC Inc. is partnering with Execs In The Know, a global network of customer management professionals, to conduct the fourth...