The COPC Blog
June 22, 2017
Infographic: Retail Customer Care and Brand Loyalty Insights
By: Jim Von Seggern
A new research report titled Customer Experience Management Benchmark (CXMB) Industry Insights: Retail was recently published by COPC Inc. and Execs In...
June 16, 2016
COPC Inc. Retail Infographic
By: Lezli Harrell
Today’s consumer expects a consistent and exceptional customer experience. In fact, earning and keeping their business often depends upon it....