Very often, we see that the performance management in a team or an organization at large is done by management and leadership through what is called “Management by Objectives” (MBO)…
Read More
We provide consulting, training and certification to help companies boost performance and improve the customer experience.
See how a telecom provider improved customer satisfaction and issue resolution, and reduced incoming call volume.
Learn how Groupon saved millions in costs, reduced risk, and provided a consistent customer experience by working with COPC Inc.
The COPC CX Standard is a performance management system for call centers and customer experience operations. Download the Standard today.
Very often, we see that the performance management in a team or an organization at large is done by management and leadership through what is called “Management by Objectives” (MBO)…
© 2019 COPC Inc. | Terms & Conditions | Privacy Policy | Cookie Policy
