COPC® Service Journey Thinking Class Image

Mar 19 - Mar 21, 2024

COPC® Service Journey Thinking

Reduce customer effort, improve satisfaction and enhance loyalty by analyzing the cumulative effects of all service channels impacting the customer experience. This training provides the tools and know-how to generate substantial and lasting change quickly.


United States



Time Zone

8:30 am - 12:30 pm US Central Time
  • Format
    Live Virtual
  • Details & Registration