Current Month
march
COPC Inc. Breakfast Seminar 2019: Delivering World Class Service Journeys
-
Pullman Hanoi Hotel Vietnam
- 40 CAT Linh Street, Dong Da District, Hanoi, Vietnam
Event Details
Join us for this seminar where COPC will focus specifically on how to deliver world class “Service Journeys” -- journeys that start as a result of customer requests and may
Event Details
Join us for this seminar where COPC will focus specifically on how to deliver world class “Service Journeys” — journeys that start as a result of customer requests and may involve multiple contacts, multiple channels and multiple resources. COPC will also present the latest research results from our corporate and consumer Customer Experience Management Benchmark Series and you will hear from our clients about their journeys as well as a special presentation on the latest technological innovations in Customer Experience Management.
Agenda
8:30am
Registration and breakfast
9:00am
Introductions and welcome
9:15am
Insights from the 2018 COPC Execs in the Know Corporate and Consumer CX Benchmarking Reports
9:45am
Client presentation 1
“Our CX Journey”
10:15am
Break
10:30am
COPC, Delivering World Class Service Journeys
11:15am
Partner presentation 1
“Innovating for Success in Customer Experience”
11:45am
Wrap up and close
Time
(Wednesday) 8:30 am - 12:00 pm
Location
Pullman Hanoi Hotel Vietnam
40 CAT Linh Street, Dong Da District, Hanoi, Vietnam
Organizer
COPC Inc. - Southeast AsiaMs. Puteri Suraya - psuraya@copc.com
COPC Inc. Breakfast Seminar 2019: Delivering World Class Service Journeys
-
Sheraton Saigon Ho Chi Minh City, Vietnam
- 88 Dong Khoi St. District 1 Ho Chi Minh City, Vietnam
Event Details
Join us for this seminar where COPC will focus specifically on how to deliver world class “Service Journeys” -- journeys that start as a result of customer requests and may
Event Details
Join us for this seminar where COPC will focus specifically on how to deliver world class “Service Journeys” — journeys that start as a result of customer requests and may involve multiple contacts, multiple channels and multiple resources. COPC will also present the latest research results from our corporate and consumer Customer Experience Management Benchmark Series and you will hear from our clients about their journeys as well as a special presentation on the latest technological innovations in Customer Experience Management.
Agenda
8:30am
Registration and breakfast
9:00am
Introductions and welcome
9:15am
Insights from the 2018 COPC Execs in the Know Corporate and Consumer CX Benchmarking Reports
9:45am
Client presentation 1
“Our CX Journey”
10:15am
Break
10:30am
COPC, Delivering World Class Service Journeys
11:15am
Partner presentation 1
“Innovating for Success in Customer Experience”
11:45am
Wrap up and close
Time
(Thursday) 8:30 am - 12:00 pm
Location
Sheraton Saigon Ho Chi Minh City, Vietnam
88 Dong Khoi St. District 1 Ho Chi Minh City, Vietnam
Organizer
COPC Inc. - Southeast AsiaMs. Puteri Suraya - psuraya@copc.com
april
COPC Inc. Breakfast Seminar 2019: Delivering World Class Service Journeys
-
Joy Nostalg Hotel & Suites Manila
- Joy~Nostalg Hotel & Suites Manila, Joy-Nostalg Center, 17 ADB Ave, San Antonio, Pasig, Metro Manila, Philippines
Event Details
Join us for this seminar where COPC will focus specifically on how to deliver world class “Service Journeys” -- journeys that start as a result of customer requests and may
Event Details
Join us for this seminar where COPC will focus specifically on how to deliver world class “Service Journeys” — journeys that start as a result of customer requests and may involve multiple contacts, multiple channels and multiple resources. COPC will also present the latest research results from our corporate and consumer Customer Experience Management Benchmark Series and you will hear from our clients about their journeys as well as a special presentation on the latest technological innovations in Customer Experience Management.
Agenda
8:30am
Registration and breakfast
9:00am
Introductions and welcome
9:15am
Insights from the 2018 COPC Execs in the Know Corporate and Consumer CX Benchmarking Reports
9:45am
Client presentation 1
“Our CX Journey”
10:15am
Break
10:30am
COPC, Delivering World Class Service Journeys
11:15am
Partner presentation 1
“Innovating for Success in Customer Experience”
11:45am
Wrap up and close
Time
(Wednesday) 8:30 am - 12:00 pm
Location
Joy Nostalg Hotel & Suites Manila
Joy~Nostalg Hotel & Suites Manila, Joy-Nostalg Center, 17 ADB Ave, San Antonio, Pasig, Metro Manila, Philippines
Organizer
COPC Inc. - Southeast AsiaMs. Puteri Suraya - psuraya@copc.com
CX Experience Management Exchange
-
Shangri-La Colombo
- Galle Face, Colombo 2, 1 Colombo - Galle - Hambantota - Wellawaya Hwy, Colombo 00200, Sri Lanka
Event Details
The First Ever Digital Customer Experience Management Exchange in Sri Lanka brought to you by SLISM Please join Mr. Shreekant Vijaykar, COPC Inc.'s Director of South Asia Operations, at the first
Event Details
The First Ever Digital Customer Experience Management Exchange in Sri Lanka brought to you by SLISM
Please join Mr. Shreekant Vijaykar, COPC Inc.’s Director of South Asia Operations, at the first ever Digital Customer Experience Management Exchange in Sri Lanka brought to you by SLISM.
Time
(Thursday) 9:00 am - 5:30 am
Location
Shangri-La Colombo
Galle Face, Colombo 2, 1 Colombo - Galle - Hambantota - Wellawaya Hwy, Colombo 00200, Sri Lanka
Organizer
COPC Inc. - South AsiaHimanshu Choudhary - hchoudhary@copc.com
India CX Conclave 2019
-
The LaLit Mumbai
- Sahar Airport Rd, Navpada, Marol, Andheri East, Mumbai, Maharashtra 400059, India
Event Details
Build a Customer-Centric Culture and Deliver Consistent, Personalized Experiences Please join Shreekant Vijaykar, COPC Inc.'s Director of South Asia Operations at the India CX Conclave 2019. Click here to find out
Event Details
Build a Customer-Centric Culture and Deliver Consistent, Personalized Experiences
Please join Shreekant Vijaykar, COPC Inc.’s Director of South Asia Operations at the India CX Conclave 2019.
Time
(Thursday) 9:00 am - 7:00 pm
Location
The LaLit Mumbai
Sahar Airport Rd, Navpada, Marol, Andheri East, Mumbai, Maharashtra 400059, India
Organizer
COPC Inc. - South AsiaHimanshu Choudhary - hchoudhary@copc.com
CXM (Customer Experience Management) Event
-
Hilton Mumbai
- Sahar Airport Rd, Ashok Nagar, Andheri East, Mumbai, Maharashtra 400099, India
Event Details
Enriching Interactive and Digital World-Class Customer Experience Please join Mr. Shreekant Vijaykar, COPC Inc.'s Director of South Asia Operations, at the CXM Event in Mumbai. Click here to find
Event Details
Enriching Interactive and Digital World-Class Customer Experience
Please join Mr. Shreekant Vijaykar, COPC Inc.’s Director of South Asia Operations, at the CXM Event in Mumbai.
Click here to find out more and register.
Time
All Day (Thursday)
Location
Hilton Mumbai
Sahar Airport Rd, Ashok Nagar, Andheri East, Mumbai, Maharashtra 400099, India
Organizer
COPC Inc. - South AsiaHimanshu Choudhary - hchoudhary@copc.com
june
Event Details
Please join COPC Inc. where we will host a booth for the largest show in North America for the customer contact industry. To contact COPC Inc., email Jim Von Seggern. To
Event Details
Please join COPC Inc. where we will host a booth for the largest show in North America for the customer contact industry.
To contact COPC Inc., email Jim Von Seggern.
To learn more about the event, click here.
Time
june 24 (Monday) - 28 (Friday)
Location
The Mirage Hotel
3400 S. Las Vegas Blvd., Las Vegas, NV 89109
Organizer
Customer Contact WeekCOPC Contact: Jim Von Seggern (jvonseggern@copc.com)
september
Event Details
Join COPC Inc. at this exclusive three-day event designed to promote candid conversations and one-to-one engagements with industry peers focusing on the customer experience. As a friend of COPC Inc., you
Event Details
Join COPC Inc. at this exclusive three-day event designed to promote candid conversations and one-to-one engagements with industry peers focusing on the customer experience.
As a friend of COPC Inc., you can receive a $300 discount on registration. Contact Jim Von Seggern at jvonseggern@copc.com to learn more.
See what to expect by clicking here!
Time
16 (Monday) 12:00 am - 18 (Wednesday) 11:59 pm
Location
1750 Welton St., Denver, CO
Grand Hyatt Denver1750 Welton St., Denver, CO
