Category: CX Standard, OSP

Certified Organizations

Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
  • Company Name

    5CA
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release7.0
  • Cert DateJul 2022
  • LocationThe Netherlands
  • Company Name

    AlasilaCX
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release7.0
  • Cert DateJun 2022
  • LocationRiyadh, Saudi Arabia
  • Company Name

    Huawei Device Co., Ltd.
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateMar 2022
  • LocationCairo, Egypt
  • Company Name

    Telus International
  • RegionLATAM
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release7.0
  • Cert DateMay 2022
  • LocationGuatemala
  • Company Name

    Sitel Group
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release7.0
  • Cert DateApr 2022
  • LocationRomania
  • Company Name

    trancosmos Korea, Inc.
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateMay 2021
  • LocationSeoul, Korea
  • Company Name

    Teleperformance Mohali
  • RegionIndia
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateJun 2021
  • LocationMohali
  • Company Name

    Malomatia
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateJul 2021
  • LocationDoha, Qatar
  • Company Name

    SolexPLUS
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateAug 2021
  • LocationRiyadh, Saudi Arabia
  • Company Name

    Tamkeen Technologies
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release7.0
  • Cert DateDec 2021
  • LocationRiyadh, Saudi Arabia
  • Company Name

    IDFC First Bank Ltd.
  • RegionIndia
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateJun 2021
  • LocationMumbai
  • Company Name

    CSS Corp.
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release7.0
  • Cert DateDec 2021
  • LocationManila, Philippines
  • Company Name

    China Motion Telecare
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateMay 2021
  • LocationShenzhen, Guangdong, China
  • Company Name

    Solutions by STC
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release7.0
  • Cert DateMar 2022
  • LocationSaudi Arabia
  • Company Name

    Japan Concentrix KK
  • RegionJapan
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateFeb 2022
  • LocationSapporo
  • Company Name

    Teleperformance
  • RegionJapan
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateFeb 2022
  • LocationTokyo
  • Company Name

    SmartLink
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release7.0
  • Cert DateMar 2022
  • LocationRiyadh, Saudi Arabia
  • Company Name

    KellyConnect
  • RegionNorth America
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release7.0
  • Cert DateFeb 2022
  • LocationTroy, Michigan
  • Company Name

    Teleperformance Germany
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateNov 2021
  • LocationGorlitz, Germany
  • Company Name

    Teleperformance
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateDec 2021
  • LocationIstanbul, Turkey
  • Company Name

    Sunshine Financial Technology Co., Ltd.
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateAug 2021
  • LocationBeijing, China
  • Company Name

    Concentrix
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateSep 2021
  • LocationWellington, New Zealand
  • Company Name

    Ibex ITSC
  • RegionNorth America
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateSep 2021
  • LocationSpring Hill, Tennessee
  • Company Name

    Sitel Group
  • RegionNorth America
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateAug 2021
  • LocationKnoxville, Tennessee
  • Company Name

    Majorel
  • RegionEMEA
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateMay 2021
  • LocationCasablanca, Morocco
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateMar 2021
  • LocationShanghai, China
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd.
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateFeb 2021
  • LocationXi'an, China
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd.
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateJan 2021
  • LocationWuhan, China
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateMar 2021
  • LocationShanghai, China
  • Company Name

    Concentrix Services (Thailand) Ltd.
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusCertified
  • Release6.2
  • Cert DateFeb 2021
  • LocationBangna, Bangkok, Thailand
  • Company Name

    TDCX (PH) Inc.
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateJan 2021
  • LocationPasig City, Philippines
  • Company Name

    TDCX (PH) Inc.
  • RegionAPAC
  • CertificationCX Standard, OSP
  • StatusApplied
  • Release6.2
  • Cert DateJan 2021
  • LocationCebu City, Philippines
  • Company Name

    SBI Cards and Payment Services Ltd.
  • RegionIndia
  • CertificationCX Standard, OSP
  • StatusProcess
    Certified
  • Release6.2
  • Cert DateJan 2021
  • LocationGurugram