Category: CX Standard, OSP

Certified Organizations

Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
  • Company Name

    transcosmos Korea inc.
  • RegionAPAC
  • LocationBusan, South Korea
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJul 2021
  • Company Name

    Conduent
  • RegionNorth America
  • LocationSorento, Florida
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJul 2022
  • Entity InfoAt Home Advisors for a Single Client Technical Support Program
  • Company Name

    transcosmos inc.
  • RegionJapan
  • LocationOsaka
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMay 2022
  • Entity InfoA Single Client Technical Support Program - Work At Home
  • Company Name

    Etisal International Company
  • RegionEMEA
  • LocationSaudia Arabia
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release7.0
  • Cert DateSep 2022
  • Company Name

    Teleperformance
  • RegionEMEA
  • LocationSkopje, North Macedonia
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJun 2022
  • Entity InfoAt Home Advisors AC Program
  • Company Name

    Teleperformance
  • RegionNorth America
  • LocationMontreal, Quebec, Canada
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateApr 2022
  • Entity InfoAt Home Advisors - A Single Client Technical Support Program
  • Company Name

    5CA
  • RegionEMEA
  • LocationThe Netherlands
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release7.0
  • Cert DateJul 2022
  • Company Name

    AlasilaCX
  • RegionEMEA
  • LocationRiyadh, Saudi Arabia
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release7.0
  • Cert DateJun 2022
  • Company Name

    Huawei Device Co., Ltd.
  • RegionEMEA
  • LocationCairo, Egypt
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMar 2022
  • Company Name

    Telus International
  • RegionLATAM
  • LocationGuatemala
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release7.0
  • Cert DateMay 2022
  • Company Name

    Sitel Group
  • RegionEMEA
  • LocationRomania
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release7.0
  • Cert DateApr 2022
  • Company Name

    Teleperformance
  • RegionIndia
  • LocationMohali, Punjab
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJun 2022
  • Company Name

    Malomatia
  • RegionEMEA
  • LocationDoha, Qatar
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJul 2021
  • Company Name

    SolexPLUS
  • RegionEMEA
  • LocationRiyadh, Saudi Arabia
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateAug 2021
  • Company Name

    Tamkeen Technologies
  • RegionEMEA
  • LocationRiyadh, Saudi Arabia
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release7.0
  • Cert DateDec 2021
  • Company Name

    IDFC First Bank Ltd.
  • RegionIndia
  • LocationMumbai
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJun 2021
  • Company Name

    CSS Corp.
  • RegionAPAC
  • LocationManila, Philippines
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release7.0
  • Cert DateDec 2021
  • Company Name

    China Motion Telecare
  • RegionAPAC
  • LocationShenzhen, Guangdong, China
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMay 2021
  • Entity InfoHuawei Admin & Operator Service
  • Company Name

    Solutions by STC
  • RegionEMEA
  • LocationSaudi Arabia
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release7.0
  • Cert DateMar 2022
  • Company Name

    Japan Concentrix KK
  • RegionJapan
  • LocationSapporo
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateFeb 2022
  • Company Name

    Teleperformance
  • RegionJapan
  • LocationTokyo
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateFeb 2022
  • Company Name

    SmartLink
  • RegionEMEA
  • LocationRiyadh, Saudi Arabia
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release7.0
  • Cert DateMar 2022
  • Company Name

    KellyConnect
  • RegionNorth America
  • LocationTroy, Michigan
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release7.0
  • Cert DateFeb 2022
  • Company Name

    Teleperformance
  • RegionEMEA
  • LocationGorlitz, Germany
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateNov 2021
  • Company Name

    Teleperformance
  • RegionEMEA
  • LocationIstanbul, Turkey
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateDec 2021
  • Company Name

    Sunshine Financial Technology Co., Ltd.
  • RegionAPAC
  • LocationBeijing, China
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateAug 2021
  • Company Name

    Concentrix
  • RegionAPAC
  • LocationWellington, New Zealand
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateSep 2021
  • Company Name

    Ibex ITSC
  • RegionNorth America
  • LocationSpring Hill, Tennessee
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateSep 2021
  • Company Name

    Majorel
  • RegionEMEA
  • LocationCasablanca, Morocco
  • StatusCertified
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMay 2021
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd
  • RegionAPAC
  • LocationShanghai, China
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMar 2021
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd.
  • RegionAPAC
  • LocationXi'an, China
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateFeb 2021
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd.
  • RegionAPAC
  • LocationWuhan, China
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateJan 2021
  • Company Name

    Shanghai transcosmos Technology Limited Co., Ltd
  • RegionAPAC
  • LocationShanghai, China
  • StatusApplied
  • CertificationCX Standard, OSP
  • Release6.2
  • Cert DateMar 2021