Certified Organizations
Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
Company Name
5CARegionEMEA
CertificationCX Standard, OSP
StatusApplied
Release7.0
Cert DateJul 2022
LocationThe Netherlands
Company Name
AlasilaCXRegionEMEA
CertificationCX Standard, OSP
StatusApplied
Release7.0
Cert DateJun 2022
LocationRiyadh, Saudi Arabia
Company Name
Huawei Device Co., Ltd.RegionEMEA
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateMar 2022
LocationCairo, Egypt
Company Name
Telus InternationalRegionLATAM
CertificationCX Standard, OSP
StatusApplied
Release7.0
Cert DateMay 2022
LocationGuatemala
Company Name
Sitel GroupRegionEMEA
CertificationCX Standard, OSP
StatusApplied
Release7.0
Cert DateApr 2022
LocationRomania
Company Name
trancosmos Korea, Inc.RegionAPAC
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateMay 2021
LocationSeoul, Korea
Company Name
Teleperformance MohaliRegionIndia
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateJun 2021
LocationMohali
Company Name
MalomatiaRegionEMEA
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateJul 2021
LocationDoha, Qatar
Company Name
SolexPLUSRegionEMEA
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateAug 2021
LocationRiyadh, Saudi Arabia
Company Name
Tamkeen TechnologiesRegionEMEA
CertificationCX Standard, OSP
StatusApplied
Release7.0
Cert DateDec 2021
LocationRiyadh, Saudi Arabia
Company Name
IDFC First Bank Ltd.RegionIndia
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateJun 2021
LocationMumbai
Company Name
CSS Corp.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release7.0
Cert DateDec 2021
LocationManila, Philippines
Company Name
China Motion TelecareRegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateMay 2021
LocationShenzhen, Guangdong, China
Company Name
Solutions by STCRegionEMEA
CertificationCX Standard, OSP
StatusApplied
Release7.0
Cert DateMar 2022
LocationSaudi Arabia
Company Name
Japan Concentrix KKRegionJapan
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateFeb 2022
LocationSapporo
Company Name
TeleperformanceRegionJapan
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateFeb 2022
LocationTokyo
Company Name
SmartLinkRegionEMEA
CertificationCX Standard, OSP
StatusApplied
Release7.0
Cert DateMar 2022
LocationRiyadh, Saudi Arabia
Company Name
KellyConnectRegionNorth America
CertificationCX Standard, OSP
StatusApplied
Release7.0
Cert DateFeb 2022
LocationTroy, Michigan
Company Name
Teleperformance GermanyRegionEMEA
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateNov 2021
LocationGorlitz, Germany
Company Name
TeleperformanceRegionEMEA
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateDec 2021
LocationIstanbul, Turkey
Company Name
Sunshine Financial Technology Co., Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateAug 2021
LocationBeijing, China
Company Name
ConcentrixRegionAPAC
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateSep 2021
LocationWellington, New Zealand
Company Name
Ibex ITSCRegionNorth America
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateSep 2021
LocationSpring Hill, Tennessee
Company Name
Sitel GroupRegionNorth America
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateAug 2021
LocationKnoxville, Tennessee
Company Name
MajorelRegionEMEA
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateMay 2021
LocationCasablanca, Morocco
Company Name
Shanghai transcosmos Technology Limited Co., LtdRegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateMar 2021
LocationShanghai, China
Company Name
Shanghai transcosmos Technology Limited Co., Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateFeb 2021
LocationXi'an, China
Company Name
Shanghai transcosmos Technology Limited Co., Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateJan 2021
LocationWuhan, China
Company Name
Shanghai transcosmos Technology Limited Co., LtdRegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateMar 2021
LocationShanghai, China
Company Name
Concentrix Services (Thailand) Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateFeb 2021
LocationBangna, Bangkok, Thailand
Company Name
TDCX (PH) Inc.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateJan 2021
LocationPasig City, Philippines
Company Name
TDCX (PH) Inc.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateJan 2021
LocationCebu City, Philippines
Company Name
SBI Cards and Payment Services Ltd.RegionIndia
CertificationCX Standard, OSP
StatusProcess
Certified
Certified
Release6.2
Cert DateJan 2021
LocationGurugram