Transforming Customer Operations Worldwide
Since 1996, COPC Inc. has partnered with hundreds of leading organizations in 70 countries, driving performance improvement in customer operations throughout the world. Whether through consulting, training, or certification, our hands-on approach allows call centers, VMOs, BPOs, and face-to-face environments to improve both their operations and the customer experience.
Additionally, our services help these organizations increase revenue and reduce costs, enabling them to realize at least two to five times their return on investment, typically within the first year of engaging with COPC Inc.
Below are just a few of the clients who have benefited from working with us: