[vc_row type="in_container" full_screen_row_position="middle" scene_position="center" text_color="dark" text_align="left" overlay_strength="0.3" shape_divider_position="bottom" bg_image_animation="none"][vc_column column_padding="no-extra-padding" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_link_target="_self" column_shadow="none" column_border_radius="none" width="1/1" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][divider line_type="No Line" custom_height="10"][/vc_column][/vc_row][vc_row type="in_container" full_screen_row_position="middle" scene_position="center" text_color="dark" text_align="left" overlay_strength="0.3" shape_divider_position="bottom" bg_image_animation="none"][vc_column column_padding="no-extra-padding" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_link_target="_self" column_shadow="none" column_border_radius="none" width="2/3" tablet_width_inherit="default" tablet_text_alignment="default" phone_text_alignment="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_column_text]
Private, On-site Management Training
for Your Customer Experience (CX) Operations
In addition to our public classes and online training, we offer the convenience of private training for your management team at a location of your choice–whether at your site or another venue. If you have 10 or more staff members that need training, a private class is ideal for you.[/vc_column_text][divider line_type="No Line"][vc_column_text]COPC Inc. facilitators have over 17 years of practical experience with real-world knowledge of current issues and trends. They will work with your team to generate ideas to motivate employees, create a customer-centric culture, resolve issues and implement best practices to improve the customer experience.[/vc_column_text][divider line_type="No Line"][vc_row_inner column_margin="default" text_align="left"][vc_column_inner column_padding="padding-5-percent" column_padding_position="all" background_color="#bbccdd" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" width="1/1" tablet_width_inherit="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][vc_column_text]
Courses available for private training include:
[/vc_column_text][divider line_type="No Line"][nectar_btn size="large" button_style="regular" button_color_2="Extra-Color-2" icon_family="none" url="http://go.copc.com/l/413892/2017-10-22/n57x99" text="REQUEST PRIVATE TRAINING"][/vc_column_inner][/vc_row_inner][vc_row_inner column_margin="default" top_padding="10" text_align="left"][vc_column_inner column_padding="no-extra-padding" column_padding_position="all" background_color_opacity="1" background_hover_color_opacity="1" column_shadow="none" column_border_radius="none" column_link_target="_self" width="1/1" tablet_width_inherit="default" column_border_width="none" column_border_style="solid" bg_image_animation="none"][divider line_type="No Line"][vc_column_text]Some classes, such as COPC® High Performance Management Techniques, are customized using your operational data. See below for an example of how this particular course would be designed and delivered to your team:[/vc_column_text][vc_column_text]
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Ready to get started? Contact us today and we will customize a learning solution that’s right for you.
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MORE INFORMATION
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Benefits of COPC Inc. Private Training:
- Training is customized using your data and examples, so you can immediately apply what you learn to your specific operation
- Eliminates travel costs and reduces time away from managing your Customer Experience (CX) operation
- Encourages collaboration and teamwork among those who attend, so they can make an immediate impact after training
- Ensures all key members of your management team are trained in best practices and metrics for managing your operation
- Leverages the experience of COPC Inc. facilitators to generate ideas and specific plans for improvement
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