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Class Name
COPC® Best Practices for Customer Experience OperationsDatesDec 4 - Dec 15, 2023
RegionAPAC
LocationANZ / INDIA / SEA
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesDec 4 - Dec 8, 2023
RegionAPAC
LocationShanghai, China
Format
In-Person
Class Name
COPC® Best Practices for Quality ManagementDatesDec 5 - Dec 6, 2023
RegionNorth America
LocationUnited States
Format
Live Virtual
Class Name
COPC® Service Journey ThinkingDatesDec 5 - Dec 7, 2023
RegionNorth America
LocationUnited States
Format
Live Virtual
Class Name
COPC® Service Journey ThinkingDatesDec 5 - Dec 7, 2023
RegionEMEA
LocationEurope
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesDec 17 - Dec 21, 2023
RegionEMEA
LocationEgypt
Format
Live Virtual
Class Name
COPC® Data Analysis for Contact CentersDatesDec 20 - Dec 20, 2023
RegionAPAC
LocationChina
Format
Live Virtual
Class Name
COPC® Mastering Workforce ManagementDatesJan 15 - Jan 19, 2024
RegionAPAC
LocationANZ / INDIA / SEA
Format
Live Virtual
Class Name
COPC® Mastering Workforce ManagementDatesJan 22 - Jan 26, 2024
RegionNorth America
LocationUnited States
Format
Live Virtual
Class Name
COPC High-Performance Management TechniquesDatesJan 28 - Feb 3, 2024
RegionEMEA
LocationEgypt
Format
Live Virtual
Class Name
COPC® Service Journey ThinkingDatesJan 29 - Jan 31, 2024
RegionAsia Pacific
LocationANZ / INDIA / SEA
Format
Live Virtual
Class Name
COPC® Best Practices in Managing Outsourced Service OperationsDatesFeb 5 - Feb 9, 2024
RegionNorth America
LocationUnited States
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesFeb 12 - Feb 16, 2024
RegionNorth America
LocationUnited States
Format
Live Virtual
Class Name
COPC® Best Practices for Quality ManagementDatesFeb 21 - Feb 22, 2024
RegionAPAC
LocationANZ / INDIA / SEA
Format
Live Virtual
Class Name
COPC® Best Practices for Quality ManagementDatesMar 5 - Mar 6, 2024
RegionNorth America
LocationUnited States
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesMar 11 - Mar 22, 2024
RegionAPAC
LocationANZ / INDIA / SEA
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesMar 11 - Mar 15, 2024
RegionEMEA
LocationAmsterdam
Format
In-Person
Class Name
COPC® Best Practices in Managing Outsourced Service OperationsDatesMar 11 - Mar 15, 2024
RegionEMEA
LocationEurope
Format
Live Virtual
Class Name
COPC® Service Journey ThinkingDatesMar 19 - Mar 21, 2024
RegionNorth America
LocationUnited States
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesMay 12 - May 16, 2024
RegionEMEA
LocationEgypt
Format
Live Virtual
Class Name
COPC® Service Journey ThinkingDatesMay 14 - May 16, 2024
RegionEMEA
LocationEurope
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesMay 20 - May 24, 2024
RegionEMEA
LocationEurope
Format
Live Virtual
Class Name
COPC® Best Practices for Quality ManagementDatesMay 21 - May 22, 2024
RegionEMEA
LocationEurope
Format
Live Virtual