Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
Company Name
24-7 IntouchRegionNorth America
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateOct 2020
LocationWinnipeg, Manitoba
Company Name
5CARegionEMEA
CertificationCX Standard, OSP
StatusApplied
Release7.0
Cert DateJul 2022
LocationThe Netherlands
Company Name
Aflac Life Insurance Japan Ltd.RegionJapan
CertificationCX Standard, CSP
StatusRecertified
Release6.2
Cert DateOct 2021
LocationChofu, Kobe, Sendai & Sapporo
Company Name
AlasilaCXRegionEMEA
CertificationCX Standard, OSP
StatusApplied
Release7.0
Cert DateJun 2022
LocationRiyadh, Saudi Arabia
Company Name
AloricaRegionNorth America
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateMar 2021
LocationFredericksburg, Virginia
Company Name
AquitelRegionEMEA
CertificationCX Standard, OSP
StatusRecertified
Release6.2
Cert DateJan 2022
LocationPoitiers, France
Company Name
arvato BertelsmannRegionEMEA
CertificationCX Standard, OSP
StatusApplied
Release6.1
Cert DateFeb 2019
LocationLille, France
Company Name
Atento GuatemalaRegionLATAM
CertificationPIC Standard
StatusCertified
Release6.2
Cert DateDec 2021
LocationGuatemala
Company Name
BAC CredomaticRegionLATAM
CertificationPIC Standard
StatusApplied
Release6.2
Cert DateFeb 2021
LocationSan Jose, Costa Rica
Company Name
Banco Promerica de Costa Rica S.A.RegionLATAM
CertificationPIC Standard
StatusRecertified
Release6.2
Cert DateOct 2021
LocationSan Jose, Costa Rica
Company Name
BancoEstado Contacto 24 Horas S.A.RegionLATAM
CertificationPIC Standard
StatusApplied
Release6.2
Cert DateApr 2020
LocationLota, Chile
Company Name
Beijing Interactive CRM Technology Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusRecertified
Release6.2
Cert DateFeb 2022
LocationXi'an, China
Company Name
Beijing Interactive CRM Technology Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateJul 2020
LocationNanning, China
Company Name
Beijing Interactive CRM Technology Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateApr 2021
LocationKunming, China
Company Name
ccc by stcRegionEMEA
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateJun 2022
LocationRiyadh & Jeddah, Saudi Arabia
Company Name
China Mobile Online Service Company Ltd.RegionAPAC
CertificationCX Standard, CSP
StatusCertified
Release6.2
Cert DateDec 2021
LocationShanghai, China
Company Name
China Mobile Online Services Company Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateOct 2021
LocationGuangzhou, China
Company Name
China Mobile Online Services Company Ltd.RegionAPAC
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateNov 2021
LocationGuiyang, China
Company Name
China Motion TelecareRegionAPAC
CertificationCX Standard, OSP
StatusApplied
Release6.2
Cert DateMay 2021
LocationShenzhen, Guangdong, China
Company Name
ConcentrixRegionNorth America
CertificationCX Standard, OSP
StatusCertified
Release6.1
Cert DateJul 2020
LocationHamilton, Ontario
Company Name
ConcentrixRegionNorth America
CertificationCX Standard, OSP
StatusCertified
Release6.1
Cert DateDec 2020
LocationNiagara Falls, Ontario
Company Name
ConcentrixRegionNorth America
CertificationCX Standard, OSP
StatusCertified
Release6.1
Cert DateJul 2020
LocationPeterborough, Ontario
Company Name
ConcentrixRegionNorth America
CertificationCX Standard, OSP
StatusRecertified
Release6.2
Cert DateJan 2022
LocationLake Mary, Florida
Company Name
ConcentrixRegionLATAM
CertificationCX Standard, OSP
StatusRecertified
Release6.2
Cert DateMay 2021
LocationManagua, Nicaragua
Company Name
ConcentrixRegionAPAC
CertificationCX Standard, OSP
StatusRecertified
Release6.2
Cert DateAug 2021
LocationBrisbane, Australia
Company Name
ConcentrixRegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateDec 2021
LocationTokyo
Company Name
ConcentrixRegionAPAC
CertificationCX Standard, OSP
StatusCertified
Release6.2
Cert DateSep 2021
LocationWellington, New Zealand
Company Name
ConcentrixRegionNorth America
CertificationCX Standard, OSP
StatusRecertified
Release6.2
Cert DateSep 2021
LocationJacksonville, Florida
Company Name
ConcentrixRegionNorth America
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateFeb 2021
LocationHalifax, Nova Scotia
Company Name
ConcentrixRegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateDec 2021
LocationFukuoka
Company Name
ConcentrixRegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateDec 2021
LocationHiroshima
Company Name
ConcentrixRegionJapan
CertificationCX Standard, OSP
StatusRecertified
Release6.1
Cert DateNov 2021
LocationSapporo
Company Name
ConcentrixRegionLATAM
CertificationCX Standard, OSP
StatusRecertified
Release6.2
Cert DateSep 2021
LocationSan Jose, Costa Rica