COPC Private Library

Welcome to the COPC Private Library. Please log in by entering the User Name and Password that was emailed to you. If you did not receive this information, contact Karen Colvin (


As a reminder, here are the current COPC Inc. designations:

  • Certified COPC Implementation Leader (based on the COPC CX Standard, Rel. 6.0)
  • COPC CSP Registered Coordinator (based on COPC CSP Standard, Rel. 5.0 – 5.2)
  • COPC VMO Registered Coordinator (based on COPC VMO Standard, Rel. 5.0 – 5.2)

If you do not hold one of these designations, your training status is no longer current. Please consider becoming current by taking our COPC® Best Practices for CX Operations or our COPC® Registered Coordinator Training for VMOs. Learn more about our training classes.

For questions or difficulties accessing the Private Library, contact Karen Colvin at