ABOUT us
Our Leadership
The COPC Inc. executive team provides leadership for the company’s local market customer experience experts in 14 countries. The entire COPC Inc. team is committed to helping companies improve their CX operations to increase customer satisfaction, reduce costs and drive revenue.
Corporate Leadership
Cliff Moore
Co-founder & Chairman Emeritas(opens in a new tab)
Kyle Kennedy
President & Chief Executive Officer(opens in a new tab)
Kathleen McNair
Chief Executive Officer, Americas Region(opens in a new tab)
Kevin Campbell
Chief Executive Officer, Europe Middle East & Africa Region(opens in a new tab)
Ian Aitchison
Chief Executive Officer, Asia Pacific Region(opens in a new tab)
Suzy Blazei
Vice President, Finance(opens in a new tab)
Lezli Harrell
Senior Vice President, Marketing(opens in a new tab)
Jeff Tropeano
Executive Vice President, Technology Consulting(opens in a new tab)
Americas Leadership
Kathleen McNair
Chief Executive Officer, Americas Region(opens in a new tab)
Chris Brand
North America, Business Development(opens in a new tab)
Jessica Cash
North America, Business Development(opens in a new tab)
Judi Bolden
North America, Consulting & Training Services(opens in a new tab)
Scott Flewelling
North America, Certification & Training Services(opens in a new tab)
Rick Zayas
North America, Consulting & Training Services(opens in a new tab)
Aline Rodrigues
LATAM, Business Development(opens in a new tab)
Gilberto Ramirez
LATAM, Business Development(opens in a new tab)
Europe Middle East & Africa Leadership
Kevin Campbell
Chief Executive Officer, Europe Middle East & Africa Region(opens in a new tab)
Wojciech Krasniewski
EMEA, Business Development(opens in a new tab)
Hazem El Nadi
MENA, Business Development(opens in a new tab)
Mohamed Fouad
MEA, Business Development(opens in a new tab)
Jeffrey Lijffijt
EMEA, Consulting & Training Services(opens in a new tab)
Monique Rohrman
EMEA, Certification & Training Services(opens in a new tab)
Asia Pacific Leadership
Ian Aitchison
Chief Executive Officer, Asia Pacific Region(opens in a new tab)
Alex Boland
Director, Australia New Zealand Operations(opens in a new tab)
Rachel Cui
President, Greater China and East Asia Operations(opens in a new tab)
Shreekant Vijaykar
President, South Asia and ASEAN Operations(opens in a new tab)
Lay-Pheng Ng
Director, Finance and Administration(opens in a new tab)