AOL India Pvt. Ltd.

Certification Applied
4.0
October 2005

Bangalore, India



America Online Inc., is the world leader in Interactive Services, Web Brands, Internet Technologies and E-Commerce Services. Part of the Time Warner Group, the organization has over 20 million members worldwide. America Online has built the largest and most engaged audience in the online world with services that reach across all connections. AOL India is the largest of AOL's nine global contact centers. The center, which opened in 2002, has grown to an employee population of 1800 strong. A 24/7 operation, AOL India, is a totally inbound contact center, providing customer acquisition and support services to its global customers.

Service Types:

• Business Process Outsourcing (BPO)
• Inbound Customer Contact Center Services
• Inbound Customer Contact Center Services - Chat
• Inbound Customer Contact Center Services - Voice
• Technical Support