COPC Inc. offers CX consulting services and software, training, and certification
for customer experience management. Our mission is to transform
your operations to deliver a superior experience.
COPC Inc. Announces Version 4.0 of RevealCX™
With New User Interface and Experience
RevealCX™, a quality monitoring and business intelligence solution,
now features a new user interface (UI) and user experience (UX)
including a new role-based dashboard with both high-level reporting
and drill-down functionality.
Concentrix Achieves COPC Certification at 20 Sites Worldwide
Congratulations to Concentrix for earning certification to the COPC Outsourced Service Provider (OSP) Standard, Release 5.2. at 20 sites worldwide—the first company ever to reach this level of success. Concentrix is a leading business services company providing customer engagement and improving business outcomes for more than 450 global clients across many continents. COPC-certified Concentrix sites are located in Australia, Brazil, Canada, China, India, Japan, Nicaragua, Philippines, Portugal, and the United States.
the customer experience
From call centers to customer experience management, we work with companies
to maximize their operational performance.
COPC Customer Experience Standard,
Read COPC Inc.’s latest Standard for customer experience management.
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