Category: Chinese

Class Schedule

Learn More About Our Class Offerings
  • Class Name

    COPC® Service Journey Thinking
  • DatesDec 18, 2024
  • RegionAPAC
  • LocationChina
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesDec 9 - Dec 13, 2024
  • RegionAPAC
  • LocationShanghai, China
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Lean Six Sigma for Contact Centers – Green Belt Training
  • DatesOct 21 - Oct 25, 2024
  • RegionAPAC
  • LocationBeijing, China
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesOct 14 - Oct 18, 2024
  • RegionAPAC
  • LocationBeijing, China
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesSep 9 - Sep 13, 2024
  • RegionAPAC
  • LocationBeijing, China
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Data Analysis for Contact Centers
  • DatesAug 8, 2024
  • RegionAPAC
  • LocationChina
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesJul 28 - Aug 2, 2024
  • RegionAPAC
  • LocationGuangzhou, China
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Lean Six Sigma for Contact Centers – Yellow Belt Training
  • DatesJul 16 - Jul 19, 2024
  • RegionAPAC
  • LocationBeijing, China
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMay 20 - May 24, 2024
  • RegionAPAC
  • LocationChengdu, China
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesMay 8, 2024
  • RegionAPAC
  • LocationChina
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Mastering Workforce Management
  • DatesMay 7 - May 9, 2024
  • RegionAPAC
  • LocationChina
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesApr 15 - Apr 19, 2024
  • RegionAPAC
  • LocationShanghai, China
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMar 25 - Mar 29, 2024
  • RegionAPAC
  • LocationBeijing, China
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesMar 5, 2024
  • RegionAPAC
  • LocationChina
  • Format
    Live Virtual
  • Class Details