Category: Chinese

Class Schedule

Learn More About Our Class Offerings

  • Class Name

    Service Journey Thinking
  • Dates Dec 17, 2026
  • Region APAC
  • Location China
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Lean Six Sigma for Contact Centers Green Belt Training
  • Dates Oct 12 - Oct 16, 2026
  • Region APAC
  • Location Beijing, China
  • Format
    In-Person
  • Class Details

  • Class Name

    Best Practices in Managing Outsourced Service Operations
  • Dates Aug 10 - Aug 14, 2026
  • Region APAC
  • Location Beijing, China
  • Format
    In-Person
  • Class Details

  • Class Name

    Data Analysis for Contact Centers
  • Dates Aug 6, 2026
  • Region APAC
  • Location China
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Best Practices for Quality Management
  • Dates May 7, 2026
  • Region APAC
  • Location China
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Dec 14 - Dec 18, 2026
  • Region APAC
  • Location Shanghai, China
  • Format
    In-Person
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Sep 14 - Sep 18, 2026
  • Region APAC
  • Location Beijing, China
  • Format
    In-Person
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Jul 20 - Jul 24, 2026
  • Region APAC
  • Location Chengdu, China
  • Format
    In-Person
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates May 11 - May 15, 2026
  • Region APAC
  • Location Shanghai, China
  • Format
    In-Person
  • Class Details