Class Name
COPC® Data Analysis for Contact CentersDatesDec 20 - Dec 20, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesDec 4 - Dec 8, 2023
RegionAPAC
Format
In-Person
Class Name
COPC® Best Practices for Quality ManagementDatesNov 28 - Nov 28, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesOct 23 - Oct 27, 2023
RegionAPAC
Format
In-Person
Class Name
COPC® Lean Sigma for Contact Centers – Green Belt TrainingDatesOct 16 - Oct 20, 2023
RegionAPAC
Format
In-Person
Class Name
COPC® Best Practices for Customer Experience OperationsDatesSep 11 - Sep 15, 2023
RegionAPAC
Format
In-Person
Class Name
COPC® Service Journey ThinkingDatesAug 22 - Aug 22, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Mastering Workforce ManagementDatesAug 7 - Aug 9, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Best Practices for Vendor Management OrganizationsDatesJul 24 - Jul 28, 2023
RegionAPAC
Format
In-Person
Class Name
COPC® Data Analysis for Contact CentersDatesJun 28 - Jun 28, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesMay 29 - Jun 9, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Lean Six Sigma for Contact Centers – Yellow Belt TrainingDatesMay 29 - Jun 1, 2023
RegionAPAC
Format
In-Person
Class Name
COPC® Best Practice for Customer Experience OperationsDatesMay 8 - May 12, 2023
RegionAPAC
Format
In-Person