Class Schedule

Learn More About Our Class Offerings

  • Class Name

    Best Practices in Managing Outsourced Service Operations
  • Dates Oct 27 - Oct 31, 2025
  • Region EMEA
  • Location Europe
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Nov 3 - Nov 7, 2025
  • Region EMEA
  • Location Europe
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Best Practices for Quality Management
  • Dates Nov 18 - Nov 19, 2025
  • Region EMEA
  • Location Europe
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Service Journey Thinking
  • Dates Dec 2 - Dec 4, 2025
  • Region EMEA
  • Location Europe
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Dec 7 - Dec 11, 2025
  • Region EMEA
  • Location Cairo
  • Format
    Live Virtual
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Mar 16 - Mar 20, 2026
  • Region EMEA
  • Location Amsterdam, Netherlands
  • Format
    In-Person
  • Class Details

  • Class Name

    Foundations in AI for CX
  • Dates Jun 15 - Jun 18, 2026
  • Region EMEA
  • Location Europe
  • Format
    Live Virtual
  • Class Details