Classes Library
Class Schedule
Class Listings
Blog
Contact
Private Library
中文网页
COPC logo and link to homepage.
  • Services
    • Consulting
    • Certification
    • Research
    • Training
    • Technology Providers
  • Insights
    • Research
    • Case Studies
    • White Papers
    • Video
    • Webinars
    • Brochures
    • Blog
  • Certification
    • Certified Organizations
  • Standards
  • About
    • History
    • Leadership
    • Clients
    • Careers
    • News
    • Webinars & Events
Back to the COPC Insights
  • Case Studies
    /

Malaysia Utility Improves CSAT and Reduces Service Costs

Download The Case Study
Image of downtown Kuala Lumpur
COPC logo and link to homepage
941 West Morse Blvd. Suite 100, Winter Park, Florida 32789
+1-407-304-9032
Contact COPC
Global Locations

Services

  • Services Summary
  • Consulting
  • Certification
  • Research
  • Training
  • Technology Providers
  • Employee Engagement Services

Insights

  • All Insights
  • Research
  • Case Studies
  • White Papers
  • Video
  • Webinars
  • Brochures
  • Blog

STANDARDS

  • Customer Operations
  • Contact Centers
  • Customer Service Providers
  • Outsource Service Providers
  • Vendor Management Organizations
  • Indirect Procurement Standard
  • Certified Organizations

Classes

  • Class Listing
  • Class Schedule
  • In-Person Training
  • Virtual Training
  • Online Training
  • Private Training

Industries

  • Telecom
  • Technology
  • Healthcare
  • Travel
  • Retail
  • Financial Services
  • Outsource Service Providers

About

  • About
  • History
  • Leadership
  • Clients
  • Careers
  • News

Helpful Links

  • Global Benchmarking Series
  • Upcoming Webinars & Events
  • Private Library

© 2023 COPC Inc. All rights reserved.

Terms & Conditions
Privacy Policy
Cookie Policy
  • Services
    • Consulting
    • Certification
    • Research
    • Training
    • Technology Providers
  • Insights
    • Research
    • Case Studies
    • White Papers
    • Video
    • Webinars
    • Brochures
    • Blog
  • Certification
    • Certified Organizations
  • Standards
  • About
    • History
    • Leadership
    • Clients
    • Careers
    • News
    • Webinars & Events
Class Library
Classes
Blog
Contact
Private Library
中文网页