Class Name
COPC® Mastering Workforce ManagementDatesMay 8 - May 12, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Mastering Workforce ManagementDatesSep 18 - Sep 22, 2023
RegionNorth America
Format
Live Virtual
Class Name
COPC® Best Practices for Quality ManagementDatesJun 13 - Jun 14, 2023
RegionNorth America
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesJul 3 - Jul 14, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Best Practices in Managing Outsourced Service OperationsDatesMay 8 - May 12, 2023
RegionNorth America
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesDec 4 - Dec 15, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Best Practices for Quality ManagementDatesNov 22 - Nov 23, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® High Performance Management Techniques (HPMT) TrainingDatesOct 30 - Nov 3, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Data Analysis for Contact CentersDatesOct 4 - Oct 5, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Mastering Workforce ManagementDatesOct 16 - Oct 20, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Best Practices for Vendor Management OrganizationsDatesSep 11 - Sep 22, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesAug 21 - Aug 25, 2023
RegionAPAC
Format
In-Person
Class Name
COPC® Best Practices for Quality ManagementDatesAug 3 - Aug 4, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesJul 3 - Jul 14, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Service Journey ThinkingDatesJun 21 - Jun 23, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® High Performance Management Techniques (HPMT) TrainingDatesMay 22 - May 26, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Best Practices for Quality ManagementDatesApr 27 - Apr 28, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Best Practices in Managing Outsourced Service OperationsDatesMay 22 - May 26, 2023
RegionEMEA
Format
Live Virtual
Class Name
COPC® Service Journey ThinkingDatesMay 9 - May 11, 2023
RegionEMEA
Format
Live Virtual
Class Name
COPC® Best Practices for Digital Assisted Customer ExperienceDatesJun 19 - Jun 21, 2023
RegionEMEA
Format
Live Virtual
Class Name
COPC® Mastering Workforce ManagementDatesSep 19 - Sep 21, 2023
RegionEMEA
Format
Live Virtual
Class Name
COPC® Best Practices for Quality ManagementDatesMay 22 - May 23, 2023
RegionEMEA
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesJun 26 - Jul 7, 2023
RegionEMEA
Format
Live Virtual
Class Name
COPC® Service Journey ThinkingDatesJun 13 - Jun 15, 2023
RegionNorth America
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesJun 5 - Jun 9, 2023
RegionNorth America
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesApr 24 - Apr 28, 2023
RegionNorth America
Format
Live Virtual