Category: English

Class Schedule

Learn More About Our Class Offerings

  • Class Name

    COPC® Service Journey Thinking
  • DatesDec 5 - Dec 7, 2023
  • RegionEMEA
  • LocationEurope
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesNov 6 - Nov 10, 2023
  • RegionEMEA
  • LocationEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesOct 9 - Oct 13, 2023
  • RegionEMEA
  • LocationEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesNov 13 - Nov 14, 2023
  • RegionEMEA
  • LocationEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesDec 5 - Dec 7, 2023
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesDec 5 - Dec 6, 2023
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesOct 23 - Oct 27, 2023
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesOct 16 - Oct 20, 2023
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesDec 4 - Dec 15, 2023
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesNov 22 - Nov 23, 2023
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® High-Performance Management Techniques
  • DatesOct 30 - Nov 3, 2023
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Data Analysis for Contact Centers
  • DatesOct 4 - Oct 5, 2023
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Mastering Workforce Management
  • DatesOct 16 - Oct 20, 2023
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details