Category: English

COPC Class Schedule

Learn More About Our Class Offerings
  • Class Name

    COPC® Service Journey Thinking
  • DatesDec 1, 2022
  • RegionAPAC
  • FormatIn-Person
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesNov 30, 2022
  • RegionAPAC
  • FormatIn-Person
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesNov 29, 2022
  • RegionAPAC
  • FormatIn-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesOct 17 - Oct 21, 2022
  • RegionAPAC
  • FormatIn-Person
  • Class Details
  • Class Name

    COPC® Data Analysis for Contact Centers
  • DatesSep 20, 2022
  • RegionAPAC
  • FormatIn-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesSep 16, 2022
  • RegionAPAC
  • FormatIn-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesSep 15, 2022
  • RegionAPAC
  • FormatIn-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesSep 14, 2022
  • RegionAPAC
  • FormatIn-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesSep 13, 2022
  • RegionAPAC
  • FormatIn-Person
  • Class Details
  • Class Name

    COPC Best Practices for Vendor Management Organizations
  • DatesOct 24 - Nov 4, 2022
  • RegionEMEA
  • FormatVirtual
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesSep 13 - Sep 14, 2022
  • RegionNAM
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesSep 26 - Sep 30, 2022
  • RegionNAM
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesOct 17 - Oct 21, 2022
  • RegionAPAC
  • FormatIn-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesSep 5 - Sep 9, 2022
  • RegionIndia
  • FormatIn-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Vendor Management Organizations
  • DatesOct 3 - Oct 7, 2022
  • RegionNAM
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesJan 12 - Jan 13, 2023
  • RegionIndia
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesSep 6 - Sep 8, 2022
  • RegionNAM
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesDec 13 - Dec 15, 2022
  • RegionNAM
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® High Performance Management Techniques (HPMT) Training
  • DatesNov 14 - Nov 18, 2022
  • RegionAPAC
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® High Performance Management Techniques (HPMT) Training
  • DatesNov 14 - Nov 18, 2022
  • RegionIndia
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Mastering Workforce Management (WFM)
  • DatesOct 17 - Oct 21, 2022
  • RegionAPAC
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Mastering Workforce Management (WFM)
  • DatesOct 17 - Oct 21, 2022
  • RegionIndia
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesJan 12 - Jan 13, 2023
  • RegionAPAC
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesDec 13 - Dec 15, 2022
  • RegionEMEA
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Vendor Management Organizations
  • DatesSep 19 - Sep 30, 2022
  • RegionAPAC
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Vendor Management Organizations
  • DatesSep 19 - Sep 30, 2022
  • RegionIndia
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Data Analysis for Contact Centers
  • DatesNov 24 - Nov 25, 2022
  • RegionAPAC
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesDec 5 - Dec 16, 2022
  • RegionAPAC
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMar 27 - Apr 7, 2023
  • RegionAPAC
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesOct 3 - Oct 7, 2022
  • RegionEMEA
  • FormatIn-Person
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesNov 14 - Nov 18, 2022
  • RegionEMEA
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesDec 5 - Dec 16, 2022
  • RegionIndia
  • FormatLive Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMar 27 - Apr 7, 2023
  • RegionIndia
  • FormatLive Virtual
  • Class Details