Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
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Company Name
Welsend Telecom Co., Ltd.Region
APAC
Location
Chengdu, Sichuan, China
Status
Recertified
Certification
CX Standard for Contact Centers
Release
7.1
Cert Date
Nov 2025
Account Info
Chengdu Center Huawei Consumer Hotline and Chat Programs
Company Name
Xceed Contact CenterRegion
EMEA
Location
Cairo, Egypt
Status
Recertified
Certification
CX Standard for Contact Centers
Release
7.1
Cert Date
Mar 2026
Account Info
Non Group Accounts: Smart Village, Maadi Park & Nasr City
Company Name
Xi’an Jumeng Technologies Development Ltd. (Concentrix)Region
APAC
Location
Xi'an, China
Status
Recertified
Certification
CX Standard for Contact Centers
Release
7.1
Cert Date
Jan 2026
Account Info
Huawei Voice Program
Company Name
Zain JordanRegion
EMEA
Location
Amman, Jordan
Status
Applied
Certification
CX Standard for Customer Operations
Release
7.1
Cert Date
Sep 2026
Account Info
Human & Digital-Assisted Services