Certified Organizations
Throughout the world, call centers, vendor management organizations, and other customer contact operations have benefited from being certified to the COPC Standards. Below you’ll find organizations that have been certified or are in the process of becoming certified to a COPC Standard.
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Company Name
VXI Global SolutionsRegion
North America
Location
United States
Status
Certified
Certification
CX Standard for Contact Centers
Release
7.0
Cert Date
Apr 2025
Account Info
Virtual Operations for a Single Client Technical Support Program
Company Name
IntouchCXRegion
North America
Location
Winnipeg, Manitoba Canada
Status
Recertified
Certification
CX Standard for Contact Centers
Release
7.0
Cert Date
Oct 2025
Account Info
A Single Client Technical Support Program
Company Name
Concentrix Corp.Region
North America
Location
Halifax and Niagara Falls, Canada
Status
Recertified
Certification
CX Standard for Contact Centers
Release
7.0
Cert Date
Apr 2025
Account Info
A Single Client Technical Support Program
Company Name
IntouchCXRegion
North America
Location
Mesa, Arizona
Status
Certified
Certification
CX Standard for Contact Centers
Release
7.0
Cert Date
Nov 2024
Account Info
A Single Client Customer Service Program
Company Name
TeleperformanceRegion
North America
Location
Toronto, Ontario, Canada
Status
Recertified
Certification
CX Standard for Contact Centers
Release
7.0
Cert Date
Apr 2025
Account Info
At Home Advisors Canada, A Single Client Technical Support Program
Company Name
Concentrix Corp.Region
North America
Location
United States & Canada
Status
Recertified
Certification
CX Standard for Contact Centers
Release
7.0
Cert Date
Jun 2025
Account Info
AHA Client Technical Support and Customer Service Programs
Company Name
ConduentRegion
North America
Location
United States
Status
Recertified
Certification
CX Standard for Contact Centers
Release
7.0
Cert Date
Sep 2024
Account Info
AHA for a Single Client Technical Support Program
Company Name
TranscomRegion
North America
Location
Denver, Colorado
Status
Recertified
Certification
CX Standard for Contact Centers
Release
7.0
Cert Date
Mar 2025
Account Info
At Home Advisors for a Single Client Technical Support Program
Company Name
TeleperformanceRegion
North America
Location
North Lauderdale, Florida
Status
Recertified
Certification
CX Standard for Contact Centers
Release
7.0
Cert Date
Feb 2025
Account Info
USA At Home Advisors for a Single Client Technical Support Program
Company Name
Concentrix Corp.Region
North America
Location
Lake Mary, Florida
Status
Recertified
Certification
CX Standard for Contact Centers
Release
7.0
Cert Date
Mar 2025
Account Info
A Single Client Technical Support Program
Company Name
Concentrix Corp.Region
North America
Location
Hamilton, Ontario, Canada
Status
Recertified
Certification
CX Standard for Contact Centers
Release
7.0
Cert Date
Sep 2025
Account Info
A Single Client Technical Support Program