july

wed08jul10:00 amCOPC Inc. Webinar
Recruiting and Hiring Practices that Work
10:00 AM (CST), 5:00 PM (CET)

wed15jul10:00 amCOPC Inc. Webinar
Quality Programs with High ROI
10:00 AM (CST), 5:00 PM (CET)

wed22jul10:00 amCOPC Inc. Webinar
Lean Six Sigma for CX Operations
10:00 AM (CST), 5:00 PM (CET)

wed29jul2:00 pmCOPC Inc. Webinar
Best Practices for WAH Operations
2:00 PM (CET)

Past Events

march

thu05mar4:30 pm5:30 pmCOPC Inc. Webinar
Driving Results By WFM Practices (5 Things To Do Right in WFM)

thu26mar10:30 amCOPC Inc. Webinar
Best Practices for
WAH Operations
-Presentation Download-

april

wed22apr4:00 pm5:00 pmCOPC Inc. Webinar
Virtual Classrooms: An Effective Training Solution
-Presentation Download-

may

thu21may10:30 am11:30 pmCOPC Inc. Webinar
Quality as a Listening Post
-Presentation Download-

june

thu18jun10:30 am11:30 pmCOPC Inc. Webinar
Service Journey Designs for Competitive Edge
-PRESENTATION DOWNLOAD-

wed24jun10:00 amCOPC Inc. Webinar
Service Journey ThinkingSM
10:00 am (CST), 5:00 PM (CET)