Cancellation Policy

Registering for a COPC training course is your affirmation that you have both read, and agreed to, the following cancellation policy:

• Cancellations outside 60 days receive a full refund of all tuition paid.
• Between 31 and 60 days, a 5% transfer fee will be applied if registrants are moved to a later class. Paid tuition will be applied to the new class registration. Complete cancellations will not be refunded.
• Between 1 and 30 days, a transfer fee of 25% will be applied if registrants are moved to a later class. Paid tuition will be applied to the new class registration. Complete cancellations will not be refunded.
• Fees can be waived if a substitute student is sent, contingent upon submitting the request in writing 14 days or more before the class. For training in the Asia Pacific region, email apactraining@copc.com, for training in Europe or the Middle East, email eutraining@copc.com, and for training in the United States, email namtraining@copc.com.
• COPC Inc. will not be responsible for any losses in the advanced purchase of airfares or other travel arrangements made by the participant or company under any circumstance.