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COPC Inc. offers a robust contact center and CX operations management training program. All courses are based on the COPC CX Standard, delivering sustained operational excellence.

Co-Created Course with CDI: Scaling AI Agents from a CX Perspective
Foundations in AI for CX

Foundations in AI for CX

Turn AI's potential into actionable solutions with a results-driven approach to adopting new technology, scaling initiatives, and crafting strategies that build loyalty and deliver lasting value.


16 Hours
Public or Private
Individual Certification
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