COPC® Service Journey Thinking
COPC® Service Journey Thinking is designed for individuals looking for a proven approach to improving the customer experience. This training provides the tools and knowhow needed to generate substantial and lasting change. From blueprinting the journey to the linking of backstage (behind-the-scenes) activities with frontstage (customer visible) activities, participants will be equipped to have an immediate and positive impact on the service journey.
Time Zone8:00 AM - 12:30 PM India Standard Time
Details & Registration
Contact Arpit Garg