COPC® Best Practices for Vendor Management Organizations Class Image

Sep 19 - Sep 30, 2022

COPC® Best Practices for Vendor Management Organizations

COPC® Best Practices for Vendor Management Organizations (VMOs) is an intensive program specifically for those who procure and/or manage outsourced call center or CX operations suppliers. This class is based on the COPC Customer Experience (CX) Standard for VMOs. Participants will leave the class equipped with tools and best practices to effectively source, measure and manage service providers, while increasing revenue and optimizing costs.

Location

ANZ & SEA

Language

English

Time Zone

See Details & Registration

Format

Live Virtual
Details & Registration
Contact Lay-Pheng Ng