COPC® High Performance Management Techniques Class Image

Nov 14 - Nov 18, 2022

COPC® High Performance Management Techniques (HPMT) Training

COPC® High Performance Management Techniques (HPMT) training teaches contact center staff and internal service organizations a consistent framework to achieve performance targets for service, quality, customer satisfaction, revenue, costs, productivity and efficiency. This class is designed to provide customer experience executive management teams with world-class techniques based on best practices and industry benchmarks.

Location

India

Language

English

Time Zone

See Details & Registration

Format

Live Virtual
Details & Registration
Contact Arpit Garg