COPC® Data Analysis for Contact Centers Class Image

Nov 24 - Nov 25, 2022

COPC® Data Analysis for Contact Centers

COPC® Data Analysis for Contact Centers will teach you techniques used by some of the world's most successful companies to analyze their contact center as well as other factors affecting the customer experience. This hands-on workshop is designed to equip managers, team leaders, quality and workforce management staff with new skills in practical data analytics that can be immediately applied in your CX operations.

Location

ANZ & SEA

Language

English

Time Zone

See Details & Registration
  • Format
    Live Virtual
  • Details & Registration
    Contact Lay-Pheng Ng