COPC® Service Journey Thinking Class Image

Sep 6 - Sep 8, 2022

COPC® Service Journey Thinking

COPC Service Journey Thinking is designed for individuals looking for a proven approach to improving the customer experience. This training provides the tools and knowhow needed to generate substantial and lasting change. From blueprinting the journey to the linking of backstage (behind-the-scenes) activities with frontstage (customer visible) activities, participants will be equipped to have an immediate and positive impact on the service journey.


United States



Time Zone

U.S. Central


Live Virtual
Details & Registration
Contact Karen Colvin