
COPC® Lean Six Sigma for Contact Centers – Green Belt Training
COPC Lean Six Sigma for Contact Centers — Green Belt Training deepens students’ understanding of Lean Six Sigma by adding new tools and concepts, helping them address a broader spectrum of challenges. Participants gain experience applying their knowledge through a comprehensive in-class case study, working through all phases of DMAIC on a real contact center-based problem.
Location
ChinaLanguage
ChineseTime Zone
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In-PersonDetails & Registration
Contact Dorothy Cheng 成玉