COPC® Best Practices for Customer Experience Operations Class Image

Sep 19 - Sep 23, 2022

COPC® Best Practices for Customer Experience Operations

COPC® Best Practices for Customer Experience (CX) Operations is a rigorous, in-depth training program, with instruction on the delivery of world-class customer experience operations and benchmark practices that have helped companies globally for 25+ years. This class will enable you to manage and improve any customer experience (CX) program, increasing both customer satisfaction and bottom-line growth, by applying best practices and guidelines found in the COPC CX Standard, a performance management system for customer experience operations. Our classes are rated at 100% participants satisfaction, with 98% recommending them to the others. Several global organizations actively seek these COPC credentials while looking for fresh talent from the market.

Location

Shanghai, China

Language

Chinese

Time Zone

China

Format

In-Person
Details & Registration
Contact Dorothy Cheng 成玉