Class Name
COPC® Best Practices for Customer Experience OperationsDatesMar 6 - Mar 10, 2023
RegionEMEA
Format
In-Person
Class Name
COPC® High Performance Management Techniques (HPMT) TrainingDatesMar 12 - Mar 16, 2023
RegionEMEA
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesMar 13 - Mar 17, 2023
RegionEMEA
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesApr 24 - Apr 28, 2023
RegionEMEA
Format
Live Virtual
Class Name
COPC® Service Journey ThinkingDatesMay 9 - May 11, 2023
RegionEMEA
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesMay 14 - May 18, 2023
RegionEMEA
Format
Live Virtual
Class Name
COPC® Best Practices for Quality ManagementDatesMay 22 - May 23, 2023
RegionEMEA
Format
Live Virtual
Class Name
COPC® Best Practices in Managing Outsourced Service OperationsDatesMay 22 - May 26, 2023
RegionEMEA
Format
Live Virtual
Class Name
COPC® Best Practices for Digital Assisted Customer ExperienceDatesJun 19 - Jun 21, 2023
RegionEMEA
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesJun 26 - Jun 30, 2023
RegionEMEA
Format
Live Virtual
Class Name
COPC® Mastering Workforce ManagementDatesSep 19 - Sep 21, 2023
RegionEMEA
Format
Live Virtual