Classes Library

Class Schedule

Class Listings

Blog

Contact

Private Library

中文网页
COPC logo and link to homepage.
  • Services
    • Consulting
    • Certification
    • Research
    • Training
    • Technology Providers
  • Insights
    • Research
    • Case Studies
    • White Papers
    • Video
    • Webinars
    • Brochures
    • Blog
  • Certification
    • Certified Organizations
  • Standards
  • About
    • History
    • Leadership
    • Clients
    • Careers
    • News
    • Webinars & Events

Class Schedule

Learn More About Our Class Offerings
Refine Your Search
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMar 6 - Mar 10, 2023
  • RegionEMEA
  • Format
    In-Person
  • Class Details
  • Class Name

    COPC® High Performance Management Techniques (HPMT) Training
  • DatesMar 12 - Mar 16, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMar 13 - Mar 17, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesApr 24 - Apr 28, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesMay 9 - May 11, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMay 14 - May 18, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesMay 22 - May 23, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesMay 22 - May 26, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Digital Assisted Customer Experience
  • DatesJun 19 - Jun 21, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesJun 26 - Jun 30, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Mastering Workforce Management
  • DatesSep 19 - Sep 21, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details
  • COPC logo and link to homepage
    941 West Morse Blvd. Suite 100, Winter Park, Florida 32789
    +1-407-304-9032
    Contact COPC
    Global Locations

    Services

    • Services Summary
    • Consulting
    • Certification
    • Research
    • Training
    • Technology Providers
    • Employee Engagement Services

    Insights

    • All Insights
    • Research
    • Case Studies
    • White Papers
    • Video
    • Webinars
    • Brochures
    • Blog

    STANDARDS

    • Customer Operations
    • Contact Centers
    • Customer Service Providers
    • Outsource Service Providers
    • Vendor Management Organizations
    • Indirect Procurement Standard
    • Certified Organizations

    Classes

    • Class Listing
    • Class Schedule
    • In-Person Training
    • Virtual Training
    • Online Training
    • Private Training

    Industries

    • Telecom
    • Technology
    • Healthcare
    • Travel
    • Retail
    • Financial Services
    • Outsource Service Providers

    About

    • About
    • History
    • Leadership
    • Clients
    • Careers
    • News

    Helpful Links

    • Global Benchmarking Series
    • Upcoming Webinars & Events
    • Private Library

    © 2023 COPC Inc. All rights reserved.


    Terms & Conditions

    Privacy Policy

    Cookie Policy
    • Services
      • Consulting
      • Certification
      • Research
      • Training
      • Technology Providers
    • Insights
      • Research
      • Case Studies
      • White Papers
      • Video
      • Webinars
      • Brochures
      • Blog
    • Certification
      • Certified Organizations
    • Standards
    • About
      • History
      • Leadership
      • Clients
      • Careers
      • News
      • Webinars & Events
    Class Library
    Classes
    Blog
    Contact
    Private Library
    中文网页

    Browse By Class

    Filter By Region

    Browse Formats

    Browse Languages