Class Schedule

Learn More About Our Class Offerings

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMar 6 - Mar 10, 2023
  • RegionEMEA
  • Format
    In-Person
  • Class Details

  • Class Name

    COPC® High Performance Management Techniques (HPMT) Training
  • DatesMar 12 - Mar 16, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMar 13 - Mar 17, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesApr 24 - Apr 28, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesMay 9 - May 11, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMay 14 - May 18, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesMay 22 - May 23, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesMay 22 - May 26, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Digital Assisted Customer Experience
  • DatesJun 19 - Jun 21, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesJun 26 - Jun 30, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Mastering Workforce Management
  • DatesSep 19 - Sep 21, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details