Class Schedule

Learn More About Our Class Offerings

  • Class Name

    COPC® Mastering Workforce Management
  • DatesJan 22 - Jan 26, 2024
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesFeb 5 - Feb 9, 2024
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesFeb 12 - Feb 16, 2024
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesMar 5 - Mar 6, 2024
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesMar 19 - Mar 21, 2024
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details