Class Schedule

Learn More About Our Class Offerings

  • Class Name

    COPC® Service Journey Thinking
  • DatesJun 13 - Jun 15, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesJun 13 - Jun 14, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesJul 17 - Jul 21, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesAug 21 - Aug 25, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesSep 12 - Sep 13, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Mastering Workforce Management
  • DatesSep 18 - Sep 22, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesSep 19 - Sep 21, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesOct 16 - Oct 20, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesOct 23 - Oct 27, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesDec 5 - Dec 6, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesDec 5 - Dec 7, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details