Class Schedule

Learn More About Our Class Offerings

  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesFeb 13 - Feb 17, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesFeb 27 - Mar 3, 2023
  • RegionNorth America
  • Format
    In-Person
  • Class Details

  • Class Name

    COPC® Mastering Workforce Management
  • DatesMar 6 - Mar 10, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesMar 7 - Mar 8, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesMar 14 - Mar 16, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesApr 24 - Apr 28, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesJun 5 - Jun 9, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesJun 13 - Jun 15, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details