COPC® Best Practices for Digital Assisted Customer Experience Class Image

Jun 19 - Jun 21, 2023

COPC® Best Practices for Digital Assisted Customer Experience

COPC® Best Practices for Digital Assisted Customer Experience training provides best practices for the effective design, implementation, and operation of conversational and non-conversational digital systems or channels such as voice bots, chatbots, virtual assistants, mobile apps, websites, and RPA. Attendees will be equipped with the knowledge tools to improve the customer experience when using bots, digital systems, and other self-service channels that contribute to your customer's service journeys.

Location

EMEA

Language

English

Time Zone

9:00 am - 1:30 pm Central European Time
  • Format
    Live Virtual
  • Details & Registration
    eutraining@copc.com