COPC® Best Practices for Quality Management Class Image

Dec 5 - Dec 6, 2023

COPC® Best Practices for Quality Management

COPC® Best Practices for Quality Management will teach you the techniques used by industry leaders to ensure the quality program drives improvement in the customer experience and provides value to the wider business. This course is designed to provide you with practical skills and knowledge that can be used to benchmark your own business against world-class standards, while helping you design key quality processes that drive improvement at the individual frontline staff and process levels.

Location

United States

Language

English

Time Zone

10:00 am - 5:00 pm US Eastern Time
  • Format
    Live Virtual
  • Details & Registration
    namtraining@copc.com