COPC® Best Practices for Quality Management
COPC® Best Practices for Quality Management will teach you the techniques used by industry leaders to ensure the quality program drives improvement in the customer experience and provides value to the wider business. This two-day (half-days) workshop is designed to provide you with practical skills and knowledge that can be used to benchmark your own business against world-class standards, while helping you design key Quality processes that drive improvement at the individual frontline staff and process levels.
Location
ANZ / INDIA / SEALanguage
EnglishTime Zone
10:30 am - 3:00 pm Singapore TimeFormat
Live Virtual
Details & Registration
apactraining@copc.com