COPC® Data Analysis for Contact Centers
This hands-on course equips contact center managers, team leaders, quality and workforce management staff with proven skills in practical data analytics that can be immediately applied in your CX operations.
Location
ANZ / INDIA / SEALanguage
EnglishTime Zone
2:00 pm - 6:30 pm Singapore TimeFormat
Live Virtual
Details & Registration
apactraining@copc.com