High-Performance Management Techniques Class Image
Testimonials

Nov 11 - Nov 15, 2024

COPC® High-Performance Management Techniques

This course delivers frontline contact center managers who know how to implement best practices and strategies to measure, monitor and enhance performance.

Location

ANZ / INDIA / SEA

Language

English

Time Zone

10:30 am to 3:00 pm Singapore Time
  • Format
    Live Virtual
    • Class Brochure
    Details & Registration
    apactraining@copc.com

    Class Testimonials

    Nordea

    Management Partner to Head of Business Banking Norway

    There was a good mixture of info and interactions with the students. For instance, modules were wrapped up by taking a poll that would summarize the entire session. Kept it interesting, and made it way easier to focus on one topic at a time.

    British Embassy

    Regional Customer Operations Manager

    Very effective well-drafted materials. Professional and very friendly trainers.