COPC® Lean Six Sigma for Contact Centers – Green Belt Training Class Image

Oct 16 - Oct 20, 2023

COPC® Lean Sigma for Contact Centers – Green Belt Training

COPC® Lean Six Sigma for Contact Centers — Green Belt Training deepens students’ understanding of Lean Six Sigma by adding new tools and concepts, helping them address a broader spectrum of challenges. Participants gain experience applying their knowledge through a comprehensive in-class case study, working through all phases of DMAIC on a real contact center-based problem.

Location

Beijing, China

Language

Chinese

Time Zone

9:00 AM - 6:00 PM
  • Format
    In-Person
  • Details & Registration
    dcheng@copc.com