Category: Live Virtual

Class Schedule

Learn More About Our Class Offerings

  • Class Name

    Best Practices for Quality Management
  • Dates Nov 9 - Nov 10, 2027
  • Region North America
  • Location United States
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices for Workforce Management
  • Dates Oct 25 - Oct 29, 2027
  • Region North America
  • Location United States
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Oct 18 - Oct 25, 2027
  • Region North America
  • Location United States
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices for Quality Management
  • Dates Sep 21 - Sep 22, 2027
  • Region North America
  • Location United States
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices in Managing Outsourced Service Operations
  • Dates Sep 13 - Sep 17, 2027
  • Region North America
  • Location United States
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices for Quality Management
  • Dates May 11 - May 12, 2027
  • Region North America
  • Location United States
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Apr 5 - Apr 12, 2027
  • Region North America
  • Location United States
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices for Workforce Management
  • Dates Mar 15 - Mar 19, 2027
  • Region North America
  • Location United States
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices in Managing Outsourced Service Operations
  • Dates Mar 1 - Mar 5, 2027
  • Region North America
  • Location United States
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices for Quality Management
  • Dates Feb 9 - Feb 10, 2027
  • Region North America
  • Location United States
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    High-Performance Management Techniques
  • Dates Dec 6 - Dec 10, 2026
  • Region EMEA
  • Location Cairo
  • Format
    Live Virtual

  • Language

    English-Arabic
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Nov 3 - Nov 16, 2026
  • Region Latin America
  • Location Latin America
  • Format
    Live Virtual

  • Language

    Portuguese
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Oct 19 - Oct 30, 2026
  • Region Latin America
  • Location Latin America
  • Format
    Live Virtual

  • Language

    Spanish
  • Class Details

  • Class Name

    Foundations in AI for CX
  • Dates Nov 9 - Nov 12, 2026
  • Region EMEA
  • Location Europe
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Lean Six Sigma for Contact Centers | Yellow Belt
  • Dates Nov 2 - Nov 4, 2026
  • Region EMEA
  • Location Europe
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices in Managing Outsourced Service Operations
  • Dates Oct 26 - Oct 30, 2026
  • Region EMEA
  • Location Europe
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Oct 19 - Oct 23, 2026
  • Region EMEA
  • Location Europe
  • Format
    Live Virtual

  • Language

    French
  • Class Details

  • Class Name

    Service Journey Thinking
  • Dates Dec 1 - Dec 3, 2026
  • Region EMEA
  • Location Europe
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices for Quality Management
  • Dates Nov 17 - Nov 18, 2026
  • Region EMEA
  • Location Europe
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Service Journey Thinking
  • Dates Dec 17, 2026
  • Region APAC
  • Location China
  • Format
    Live Virtual

  • Language

    Chinese
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Dec 7 - Dec 18, 2026
  • Region APAC
  • Location ANZ / IND / SEA
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    High-Performance Management Techniques
  • Dates Nov 23 - Nov 27, 2026
  • Region APAC
  • Location ANZ / INDIA / SEA
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices for Quality Management
  • Dates Nov 19 - Nov 20, 2026
  • Region APAC
  • Location ANZ / INDIA / SEA
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices for Workforce Management
  • Dates Oct 26 - Oct 30, 2026
  • Region APAC
  • Location ANZ / INDIA / SEA
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices for Quality Management
  • Dates Nov 11 - Nov 12, 2026
  • Region North America
  • Location United States
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices for Customer Experience Operations
  • Dates Oct 19 - Oct 26, 2026
  • Region North America
  • Location United States
  • Format
    Live Virtual

  • Language

    English
  • Class Details

  • Class Name

    Best Practices for Workforce Management
  • Dates Mar 15 - Mar 19, 2027
  • Region North America
  • Location United States
  • Format
    Live Virtual

  • Language

    English
  • Class Details