Category: Live Virtual

Class Schedule

Learn More About Our Class Offerings
  • Class Name

    COPC® High Performance Management Techniques
  • DatesAug 25 - Aug 31, 2024
  • RegionEMEA
  • LocationEgypt
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesSep 22 - Sep 26, 2024
  • RegionEMEA
  • LocationEgypt
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesOct 28 - Nov 1, 2024
  • RegionEMEA
  • LocationEurope
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Lean Six Sigma for Contact Centers – Yellow Belt Training
  • DatesAug 11 - Aug 15, 2024
  • RegionEMEA
  • LocationEgypt
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesDec 3 - Dec 5, 2024
  • RegionEMEA
  • LocationEurope
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesNov 18 - Nov 19, 2024
  • RegionEMEA
  • LocationEurope
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesNov 4 - Nov 8, 2024
  • RegionEMEA
  • LocationEurope
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® High-Performance Management Techniques
  • DatesSep 9 - Sep 13, 2024
  • RegionEMEA
  • LocationEurope
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesNov 12 - Nov 13, 2024
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesDec 9 - Dec 16, 2024
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Mastering Workforce Management
  • DatesSep 23 - Sep 27, 2024
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesSep 17 - Sep 18, 2024
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesSep 9 - Sep 16, 2024
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesOct 28 - Nov 1, 2024
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMar 17 - Mar 28, 2025
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesFeb 27 - Feb 28, 2025
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesFeb 12 - Feb 14, 2025
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesDec 2 - Dec 13, 2024
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesNov 21 - Nov 22, 2024
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® High-Performance Management Techniques
  • DatesNov 11 - Nov 15, 2024
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Mastering Workforce Management
  • DatesOct 14 - Oct 18, 2024
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Data Analysis for Contact Centers
  • DatesSep 25 - Sep 26, 2024
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesSep 2 - Sep 13, 2024
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Quality Management
  • DatesAug 6 - Aug 7, 2024
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesJul 15 - Jul 26, 2024
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesDec 18, 2024
  • RegionAPAC
  • LocationChina
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Data Analysis for Contact Centers
  • DatesAug 8, 2024
  • RegionAPAC
  • LocationChina
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Best Practices for Digital Assisted Customer Experience
  • DatesJul 1 - Jul 3, 2024
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesJun 19 - Jun 21, 2024
  • RegionAPAC
  • LocationANZ / INDIA / SEA
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Mastering Workforce Management
  • DatesSep 24 - Sep 26, 2024
  • RegionEMEA
  • LocationEurope
  • Format
    Live Virtual
  • Class Details
  • Class Name

    COPC® Service Journey Thinking
  • DatesOct 8 - Oct 10, 2024
  • RegionNorth America
  • LocationUnited States
  • Format
    Live Virtual
  • Class Details