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COPC® Service Journey ThinkingDatesDec 5 - Dec 7, 2023
RegionNorth America
Format
Live Virtual
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COPC® Best Practices for Quality ManagementDatesDec 5 - Dec 6, 2023
RegionNorth America
Format
Live Virtual
Class Name
COPC® Best Practices in Managing Outsourced Service OperationsDatesOct 23 - Oct 27, 2023
RegionNorth America
Format
Live Virtual
Class Name
COPC® Best Practices for Customer Experience OperationsDatesOct 16 - Oct 20, 2023
RegionNorth America
Format
Live Virtual
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COPC® Best Practices for Quality ManagementDatesSep 12 - Sep 13, 2023
RegionNorth America
Format
Live Virtual
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COPC® Service Journey ThinkingDatesSep 19 - Sep 21, 2023
RegionNorth America
Format
Live Virtual
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COPC® Best Practices for Customer Experience OperationsDatesAug 21 - Aug 25, 2023
RegionNorth America
Format
Live Virtual
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COPC® High Performance Management Techniques TrainingDatesAug 13 - Aug 19, 2023
RegionEMEA
Format
Live Virtual
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COPC® Mastering Workforce ManagementDatesSep 18 - Sep 22, 2023
RegionNorth America
Format
Live Virtual
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COPC® Best Practices for Quality ManagementDatesJun 13 - Jun 14, 2023
RegionNorth America
Format
Live Virtual
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COPC® Best Practices in Managing Outsourced Service OperationsDatesJul 17 - Jul 21, 2023
RegionNorth America
Format
Live Virtual
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COPC® Best Practices for Customer Experience OperationsDatesDec 4 - Dec 15, 2023
RegionAPAC
Format
Live Virtual
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COPC® Best Practices for Quality ManagementDatesNov 22 - Nov 23, 2023
RegionAPAC
Format
Live Virtual
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COPC® High Performance Management Techniques TrainingDatesOct 30 - Nov 3, 2023
RegionAPAC
Format
Live Virtual
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COPC® Data Analysis for Contact CentersDatesOct 4 - Oct 5, 2023
RegionAPAC
Format
Live Virtual
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COPC® Mastering Workforce ManagementDatesOct 16 - Oct 20, 2023
RegionAPAC
Format
Live Virtual
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COPC® Best Practices in Managing Outsourced Service OperationsDatesSep 11 - Sep 22, 2023
RegionAPAC
Format
Live Virtual
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COPC® Best Practices for Quality ManagementDatesAug 3 - Aug 4, 2023
RegionAPAC
Format
Live Virtual
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COPC® Best Practices for Customer Experience OperationsDatesJul 3 - Jul 14, 2023
RegionAPAC
Format
Live Virtual
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COPC® Service Journey ThinkingDatesJun 21 - Jun 23, 2023
RegionAPAC
Format
Live Virtual
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COPC® Best Practices for Customer Experience OperationsDatesJun 12 - Jun 16, 2023
RegionEMEA
Format
Live Virtual
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COPC® Best Practices for Digital Assisted Customer ExperienceDatesJun 19 - Jun 21, 2023
RegionEMEA
Format
Live Virtual
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COPC® Mastering Workforce ManagementDatesSep 19 - Sep 21, 2023
RegionEMEA
Format
Live Virtual
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COPC® Best Practices for Customer Experience OperationsDatesJun 26 - Jul 7, 2023
RegionEMEA
Format
Live Virtual
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COPC® Service Journey ThinkingDatesJun 13 - Jun 15, 2023
RegionNorth America
Format
Live Virtual
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COPC® Data Analysis for Contact CentersDatesDec 20 - Dec 20, 2023
RegionAPAC
Format
Live Virtual
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COPC® Best Practices for Quality ManagementDatesNov 28 - Nov 28, 2023
RegionAPAC
Format
Live Virtual
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COPC® Service Journey ThinkingDatesAug 22 - Aug 22, 2023
RegionAPAC
Format
Live Virtual
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COPC® Mastering Workforce ManagementDatesAug 7 - Aug 9, 2023
RegionAPAC
Format
Live Virtual
Class Name
COPC® Data Analysis for Contact CentersDatesJun 28 - Jun 28, 2023
RegionAPAC
Format
Live Virtual