Category: Live Virtual

Class Schedule

Learn More About Our Class Offerings

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesApr 24 - Apr 28, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Data Analysis for Contact Centers
  • DatesDec 20 - Dec 20, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesNov 28 - Nov 28, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesAug 22 - Aug 22, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Mastering Workforce Management
  • DatesAug 7 - Aug 9, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Data Analysis for Contact Centers
  • DatesJun 28 - Jun 28, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMay 29 - Jun 9, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesFeb 15 - Feb 15, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® High Performance Management Techniques
  • DatesDec 19 - Dec 23, 2022
  • RegionAPAC
    RegionIndia
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesMar 14 - Mar 16, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Mastering Workforce Management
  • DatesMar 6 - Mar 10, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesFeb 13 - Feb 17, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Vendor Management Organizations
  • DatesFeb 20 - Mar 3, 2023
  • RegionAPAC
    RegionIndia
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesMar 7 - Mar 8, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesJan 23 - Feb 3, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesDec 25 - Dec 29, 2022
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMar 13 - Mar 17, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesFeb 1 - Feb 3, 2023
  • RegionIndia
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesFeb 1 - Feb 3, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMar 27 - Apr 7, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesMar 27 - Apr 7, 2023
  • RegionIndia
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesFeb 9 - Feb 10, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesFeb 9 - Feb 10, 2023
  • RegionIndia
  • Format
    Live Virtual
  • Class Details