Category: Live Virtual

Class Schedule

Learn More About Our Class Offerings

  • Class Name

    COPC® Service Journey Thinking
  • DatesDec 5 - Dec 7, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesDec 5 - Dec 6, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesOct 23 - Oct 27, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesOct 16 - Oct 20, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesSep 12 - Sep 13, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesSep 19 - Sep 21, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesAug 21 - Aug 25, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® High Performance Management Techniques Training
  • DatesAug 13 - Aug 19, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Mastering Workforce Management
  • DatesSep 18 - Sep 22, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesJun 13 - Jun 14, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesJul 17 - Jul 21, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesDec 4 - Dec 15, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesNov 22 - Nov 23, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® High Performance Management Techniques Training
  • DatesOct 30 - Nov 3, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Data Analysis for Contact Centers
  • DatesOct 4 - Oct 5, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Mastering Workforce Management
  • DatesOct 16 - Oct 20, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices in Managing Outsourced Service Operations
  • DatesSep 11 - Sep 22, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesAug 3 - Aug 4, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesJul 3 - Jul 14, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesJun 21 - Jun 23, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesJun 12 - Jun 16, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Digital Assisted Customer Experience
  • DatesJun 19 - Jun 21, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Mastering Workforce Management
  • DatesSep 19 - Sep 21, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Customer Experience Operations
  • DatesJun 26 - Jul 7, 2023
  • RegionEMEA
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesJun 13 - Jun 15, 2023
  • RegionNorth America
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Data Analysis for Contact Centers
  • DatesDec 20 - Dec 20, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Best Practices for Quality Management
  • DatesNov 28 - Nov 28, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Service Journey Thinking
  • DatesAug 22 - Aug 22, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Mastering Workforce Management
  • DatesAug 7 - Aug 9, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details

  • Class Name

    COPC® Data Analysis for Contact Centers
  • DatesJun 28 - Jun 28, 2023
  • RegionAPAC
  • Format
    Live Virtual
  • Class Details